The staff were extremely friendly, which made us like the resort even more. The room was clean, and the beach was a great place to relax and have fun. The breakfast buffet was quite crowded, so it was a bit inconvenient to get food at times. Overall, it seems like a really great place to visit, especially for families with children.

My mom was happy celebrating birthday in shangrila al mactan. Good place to relax.

One of the best hotels in the country. Staffs are excellent, pools are awesome, the food are great. And the garden, feels like I'm in paradise! We'll definitely come back.

Shangrila is still the best resort in Cebu for us. All staff are friendly and nice. We were able to get an early check in and late check out. Food is really great! Kids had so much fun feeding the fishes and playing in the arcade.

They told us no late check out allowed but they advertised late check out.

Shangri-la still one of the finest hotels in Cebu.

Very crowded. it has lost its serenity from years back. not good for couples looking to get away. when you arrive there's a long wait at the check in. there is also a long wait to check out! The restaurant will never run out of crying babies. can't get a good spot at the pool and the beach without kids crying and running around. such a sad stay.