Overall Ratings & Reviews Holiday Inn DUMFRIES by IHG, an IHG Hotel

I booking executive suit for 2 adults 1 kid as executive suit had seperate bed. But 2nd bed was sofa bed with slim mattress. It was not comfortable to sleep as matress was very thin and hardly protecting back from hurting due to bed's rods.

Thoroughly enjoyed our stay.Check in was quick and friendly.Room was excellent. Breakfast was first class.John was very helpful.

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Hotel on the whole was nice but the air-conditioning unit was so noisy I had to shut it down. The staff all did their job, but there wasn’t a very welcoming feel and there appear to be an issue between the staff and managerin the restaurant.

Very nice place. Bit out of town, slightly too far to walk. Rooms are modern, old part of the Hotel is meeting rooms and bar area. Only issue was the Aircon, which set at low setting didn't really make any difference to the temp. Might have been bust I suppose. Shower fab though and breakfast was excellent.

Absolutely wonderful stay at Holiday Inn Dumfries. The hotel was perfect in every way from the room to the friendliness and helpfulness of all the staff. I cannot fault anything about our stay so thank you so much.

It was close to the Easterbrook Hall and handy for attending a concert. The only issue with the facilities was the poor number of tv channels available.

Original hotel was cancelled so last minute booking. Hotel was very clean, staff welcoming and helpful. Breakfast and car parking good. Better than the images probably portray.

Very pleasant experience. Will definitely book again

All good nice and clean

Hotel was spotless and the rooms were warm. Brilliant setting and very quiet. I'm just glad we didn't book a table for dinner as people were waiting for ages and giving up and going else where. Would recommend the hotel.

Birthday getaway. Plenty of free parking. Surtounded by nice historic buildings and park land. (Ex psychiatric hospital wards) but actual hotel is a new build. Food was fine and room was clean, warm and quiet. Dog friendly although we didn't have one.

Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok

Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.

No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.

This is a lovely hotel set in beautiful grounds. Very friendly staff who made us feel very welcome. I would particularly applaud receptionists. Only slight negative would be dinner. Placed at a table which wasn’t set properly and had to pinch cutlery from an adjoining table. Even when the waitress came to take our order she didn’t notice! But overall we lived our stay. Room was very well equipped, quiet and very comfortable.

Hotel in lovely setting, easy to get into town,

Two single beds pushed together gap very annoying