Spacious rooms, dining option, are , clean easy access
Luke
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great hotel and Great location
David
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great stay
Paul
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
A good hotel situated in Chiswick, staff are friendly and welcoming. Rooms are comfortable and a decent size with a big bathroom. Drinks prices are the same in the local bars.
Lane
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was spacious and clean. The bathroom was well lit. Housekeeping was very good; I asked for a top sheet for the bed and they kept one on each time they changed the sheets. Often I have to ask everyday for a new one! My only complaint was that there was no mini fridge in the room. There was a space for one, it had clearly been removed at some point and we were told that if we wanted a fridge we would have to upgrade our room and pay an extra 30 poubds per night which was worh it to us.
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DERMOTT
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Was lovely. Very accommodating. They allowed me to check in earlier and their add on romantic package was quite reasonable for £18. Customer service was awesome and a lovely hotel.
Teresa
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, near the Thames and train station/ tube. Perfect for a weekend stay in London.
Jack
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room 262 was clean, spacious and modern. The staff helped with any concerns I had.
david
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was not ready at check in and when we eventually got a key the room already had someone in it so we had to wait again until another room was available. Tv system was so complex in the bedrooms and one of our tv's was faulty and never got fixed on request. Food is very below average especially for the prices getting charged. Roast potaoes were definatly frozen and not fresh. Breakfast was chaotic, struggled to find a clean table. Overall hotel felt tired and definatly short of staff
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Joe
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staff, lobby and rooms are modern and beautiful. Food was great at the restaurant and the breakfast area was comfortable and food variety was excellent.
Gareth
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great Hotel.
christian
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Stayed one night and was impressed by the quality of hotel. Amazing experience from the check in to check out. Would stay here again.
sadie
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff were friendly. Bathroom was amazing. TV controls was so complicated. Not user friendly. Excellant safe parking
Sarah
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Helpful staff and lovely facilities
Maria
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were amazing and room was really nice and clean.
Verified traveler
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
As a regular guest at this hotel I have to say that this particular stay was excellent in every respect except for the unnecessary haggle at reception over the cost of parking which was somehow more than I had paid a few days earlier, again booking through hotels.com. The room was perfect, although the tv was not easy to operate - probably a remote control issue - which somehow resulted in only Jeremy Clarkson being available for viewing - not ideal!.. I can recommend the noodle 🍜 bowl with grilled chicken or salmon in the Globe Bar at the hotel. Both were excellent, as was the service.
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Ian
Business
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Stayed here for 3 nights for business in the City, is a great hotel on the edge of the City, close to the tube and with a good car park onsite.
Service is pretty good most of the time and food is okay too.
Overall a very good hotel
Arsen
Business and Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hotel looks and feels good in the lobby, however room areas are run down, somewhat smelly and old. Our room was not very clean, bathroom sink drain not draining at all. Couch surface was dirty and nasty, behind the couch lots of dust and debris.
Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is starting to show it's age. Staff are friendly and accommodating but the rooms are dated with scuff marks and the executive suit was a huge disappointment
Jonathan
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Was convenient to my work event. Staff were diligent in keeping the room tidy.