Wonderful hotel in the heart of Old Town Krakow. Friendly, effective staff, and very good amenities. Will definetly stay there again

Excellent property

Always my favorite place to stay in Krakow. Impeccable services, excellent rooms, unbelievable spa.

Riktigt fint och trevligt hotell. Spaavdelningen var otrolig. Jättetrevlig personal. Hotellet har nära till allt.

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Excellent location, super convenient. Very clean rooms. A small coffee maker would be nice.

This is a great hotel. The staff are so friendly and the housekeeping is excellent. The only thing is the drain in the bathroom cannot keep up with the water coming down from the shower. If you had your shower on, more than 10 seconds, the whole bathroom would have been flooded. The handheld is the only option.

The staff was unfortunately not very welcoming, lacking kindness and a smile. The apartment was fine, with a nice view of St. Mary’s Church, but there was a strange, unpleasant smell in the room. The real disaster was breakfast – flies on the cold cuts, dried-out cheese. This is an absolute scandal for a 5-star hotel. On top of that, there was complete chaos: the waitress insisted that breakfast was not included in the rate, although it obviously was – it had to be clarified at the reception desk. An even bigger issue occurred at check-in. Although the stay was fully prepaid, I could not check in without providing a credit card number, which was then entered into the hotel’s system. This was not a standard pre-authorization hold but permanent storage of card details. If I hadn’t had a credit card, I wouldn’t have been able to use an already paid stay. This is absolutely not the standard of a 5-star hotel. There are definitely better hotels in Krakow in this price range – with welcoming staff, pleasant rooms, and truly outstanding breakfasts. I do not recommend this place.

Spa was lovely .. great location for walking as near the square .. all in all a great hotel with character .. we had basic room but no complaints.

The spa was wonderful - amazing to decompress after a day of touring and exploring.

Great hotel. Great central location. The apartment room was stunning.

Perfect location within the pedestrianised area of Krakow Old Town, and just a few minute’s walk from the Main Square. Parking is available - valet service only, at an extra charge - but I recommend that you call ahead to get the drop-off address to input into your GPS, otherwise your GPS probably won’t let you enter the pedestrianised zone. The Pod Roza hotel is clean and comfortable, with modern fittings in an gorgeous old building. We sorted out our own breakfast so I can’t comment on the hotel’s offering. There are sauna and hot tub facilities in the basement - bring a swimsuit!

The spa was wonderful after a night of air-travel. And great massage in the spa the next day.

Lovely hotel and exellent breakfast. However, rooms that face Florianska street are less desirable because of street noise (until 2-3:00 AM.)

Was in the heart of Krakow. 5 star hotel. Everything was wonderful and would stay again.

Hotel Pod Różą stands out as one of the finest hotels I have stayed at in Europe. Nestled in the heart of Kraków, it boasts a prime location just meters from the Main Square and within easy reach of the city's top attractions. Whether strolling through the charming streets or exploring historic landmarks, everything is conveniently close, making it an ideal base for discovering the beauty of Kraków. The accommodations are nothing short of exceptional. The rooms are spacious and elegantly designed, offering both comfort and tranquility. The beds are incredibly comfortable, ensuring restful nights, while the bathrooms provide a touch of luxury with their well-appointed features. A highlight of the hotel is its Michelin-starred restaurant, which elevates the experience to a whole new level. With exquisite cuisine and an impeccable dining atmosphere, it offers a gastronomic journey that is not to be missed. For anyone seeking a blend of luxury, comfort, and culinary excellence in Kraków, Hotel Pod Różą is an outstanding choice. Highly recommended for an unforgettable stay.

The breakfast is very minimal and expensive for what it is

Good location Breakfast is great

Good location

Very good location, the problem was : the noise . We were woken up every morning around 2 , 3 even 4 am !! Then at 5 am , lorries! Hotel too noisy