Chiaja Hotel de Charme

Explore Chiaja Hotel de Charme
8.4
Very Good
From 550 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

9.0

Traveller Reviews Chiaja Hotel de Charme

Number of reviews per page
20
40
Top reviews
Mary Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
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Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
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Yoko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Reception staffs were quite good!
K M
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
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Mark
icon-
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
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Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
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terri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

👍
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Front desk personnel very helpful
Suk-Joong
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A great location
Eduardo
icon-Family
Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
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Huma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fine hotel. Good location.
Myrna
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Rhea
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Our
david
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Location perfect
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Darius Adam Caleb
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
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Donnie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Krista
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
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