I like staying at Quintessa

When reservation changed breakfast was removed

Excellent stay experience!

The staff were very helpful and kind. The rooms were outdated with terrible lighting. Mattress and pillow were so hard. The bathroom had so much mold.

Toilet a little noisy when you flush it. Breakfast was good. Walkable area to a lot of shopping and navy base. Enjoyed the shotengai

Excellent experience!!

clean room friendly staff and nice area

Clean

The staff was fantastic.

good

I would not hesitate to stay there again in the near future. I wanted a double or queen bed but all they had were singles, but it was still worth it.

At check-in, the staff gave us breakfast tickets. They called the room while we were getting dressed, so we had to run to the lobby in a hurry. It turns out that the staff gave us the breakfast tickets by mistake. Also there were stains on the chairs in the room. Other than that, the stay was fine.

I had to be moved to a different room sit the uncleanliness of the first room. The second room was no better which has already been reported to Hotels.com including pictures of the issues. I believe there was even mold on the curtains in the second room.

Thank you for another fine stay! Staff is very helpful and friendly. This is my hotel I always book for Sasebo!

Very comfortable, slight smell from the bathrrom and the hot water in the shower. Very, very friendly staff, convient and great breakfast

Had a very nice stay.

Wonderful staff and very clean and spacious. Good breakfast. On the down side the TV and refrigerator were tiny. Otherwise, great place to stay!

The Quintessa Hotel offered so much to assist us with our stay in Sasebo. The front desk made reservations with taxi services for what we needed. The daily breakfast was a huge spread with a variety of foods to start the day. Laundry machines kept our clothes fresh. Eco friendly procedures with offering a change of towels and taking trash daily was all we needed. Spacious rooms had two large chairs as well as a desk. Numerous restaurants within walking distance offered a variety of options. We would definitely stay at this hotel again.

Very good stay by the ginza

Very well