6.8
Pleasant
From 954 reviews
Cleanliness

6.8

Room Comfort

7.4

Location

7.0

Service and Facilites

7.4

Traveller Reviews Comfort Inn Columbia Lancaster

Number of reviews per page
20
40
Top reviews
Anthony
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The king size bed was comfortable and the jacuzzi was so relaxing. Breakfast was the basic continental style thing but still very good.
April
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Currently under renovation. Room doors don’t close, sofa bed has brown spots, and doors are dirty, and more
Victor
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Low budget accommodations
Jen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place is absolutely awful. DO NOT STAY here!! Upon arrival I went to the front desk where I checked in and was asked to sign a few things including a no smoking contract as the hotel is a non smoking hotel. GREAT! I don’t smoke no problem. The room I was given smelled like Cheech and Chong just checked out moments before. The bathroom was humid and damp and smelled so much like mildew and mold I couldn’t even breath. There were no screens in the window of my first floor room so I couldn’t even air out the room, which made me feel super safe 😩. Over all this hotel is nothing like the pictures advertised online. Quite frankly I am not even sure where those pictures are from, must be the nicer confort inn the next town over. This place is run down, dirty, smells, it is hot and humid inside where they should have air conditioning. The pool looks dirty, murky and unsafe. The hot tub is out of order. The staff specifically the man that works at the desk is awful and rude, has no idea what he is doing and should be fired for the way he treats customers. DO NOT STAY HERE! Save yourself the headache and stay anywhere else!
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Keileesha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The stay was great for the price. Rooms were undergoing upgrades. Only thing I could’ve used was a smart tv with having children to make the stay even better. Very quiet. Staff helped in anything asked of them.
Bridget
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was hot which is typical for this time of year, but our second floor room was not ventilated and none of the towels would dry despite our best attempts and running the air where possible. The toilet handle and tub facade were broken, and there was not a body wash option. The breakfast was extremely minimal. It also happens to be downwind from a pig farm, which is not bad but if you're not from around the area may be a bit of a surprise. For the price, I should have stayed at another chain.
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Byron
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was disappointed when we found out the hottube was not working again…hotel was clean but it needs a lot of updating…it will be our last time staying there
James
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

In the boonies. Clean, professional staff.
Audra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall it was a decent place to stay. They are remodeling so that was taken into consideration. The complimentary breakfast was delicious and more than I expected.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the staff assistance and room was decent size. Breakfast was good, only thing I was looking forward to use hot tub and wasnt working but overall my stay was great
Angela
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check in was friendly. The hotel itself was musty with an overloaded smell of scented spray. The elevator was like a sauna. The hallway was dark and dingy and the doors were all pretty beat up. The bedsheets had yellow stains and the couch was frayed and tattered. The toilet was clean but the floor and
Richard
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The shower curtain smelled had to have it changed house keeping does not understand English ask to get toilet paper, tissues, the beds made new towels and empty the trash cans only gave us tissues and toilet paper. I took towels and garbage to the lobby front desk gave me new towels and said we only do rooms every three days what am I paying for the breakfast buffet in the last eight months lost bacon, cheese omelets, danish, oatmeal not what I was told when I booked a few months ago. They had a AC company going in rooms to spray and clean the AC units when I got back from breakfast the AC guy said your room is next I said we are leaving in a few hours you can do it then and got smart with me I had my two young granddaughters in the room the hotel never let us know this was happening no one should be in my room without my permission. The place needs a renovation it is fixed half ass rusted toilet paper holder gaps in the wall around the tub should be calked, looks like it was painted by a two year old
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Jaimie
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was really good!
Walter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent breakfast
MaryAnne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was not clean and had a funny smell.
Katherine E
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is in need of lots of repairs and a good exterminator. While the staff is kind and friendly that does not make up for all that is sub par about this property.
David
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location for quiet
Robert
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not clean. Smells
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room we stayed in was older but in good shape. They are doing upgrades throughout the building but the bed was new and in good shape. We had a restful time here.
Tabitha
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

nice place
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