Overall Ratings & Reviews Heritance Ahungalla

The pool and beach setting were incredible, the room was spacious and had nice amenitys, the beds were comfy and balconys had a stunning view. We upgraded to half board when we arrived, breakfast had lots of options, dinner was always really high quality food, however the amount offered did seem to depend on how many people were in the hotel at the time.

It was an amazing stay with my parents and my grand mother. Good access, nice pool, beautiful sun sets and most importantly, excellent service. Can improve on extra bed (for a triple room) and better range with the breakfast buffet (need sea food)

Beautiful hotel providing excellent service.

Me & my husband stayed at Ahungalla resort for 5days and we had an amazing experience. It was a memorable holiday. Initially we booked room only but upgraded to half board on arrival which was the best decision. Food was great and had lots of choices. Overall great place to relax 😊

Arrival at Heritance - This is a very positive experience. You are welcomed with refreshments, a friendly smile and seamlessly checked in. The staff are lovely and will do everything. It is an old building which has been modernised with wide open corridors and spacious rooms which are clean. The bathroom is good quality and clean. We were so pleased that the shower had a hose in addition to fixed shower head. Pool - two pools both very clean with heaps of space to lounge You don’t need to leave the pool, staff cater for you with food and drink requests are well priced. Beach - the beach is sandy but we did not not swim because our travel is in the monsoon season and sea is rough. We didn’t feel we were missing much because the pool area was so good. Food - there’s a reasonably priced cafe with lots of options. They will actually make what ever you need work and are very flexible. There’s a pool bar and the Buffet is brilliant. With the exception of one night we ate at the buffet every evening. We were very impressed by it. There is lots of cultural options. We had gluten free requirements and this was easily accommodated. Staff - The staff are standouts. They are clearly well trained and their professionalism is indicative of good culture and leadership within the Resort. I can’t speak highly enough. Our late checkout was accommodated even though they were extremely busy.

We love the peaceful setting, the staff were amazing and nothing was too much trouble.

The property is well laid out and has one of the cleanest beaches. Although F&B department could do better

Unfortunately, we could only stay one night at this fabulous hotel due to the end of our vacation. The hotel offers spacious, clean rooms with all the amenities you could need. The food was excellent, featuring a great variety and selection. The pool area is huge and very inviting. We regret not planning a longer stay in Bentota, especially at this hotel. We will definitely come back to this place for a longer visit next time! we

Very good hotel. Layout and facilties - especially swimming pools and proximity to beach- excellent. Staff very friendly and always tying hard to help and facilitate

Excellent staff!! Hotel is old and needs refurbished. Staff are great but poor management so poor coordination of services. Food was great and dining room staff Excellent

The property is showing its age and they are currently renovating which is good. The property windows to the restaurant were dirty and unclean which was disappointing having 2 days of breakfast and Dinner there. The location was good with easy access to the beach and appeared to be clean of rubbish. The facilities are in bad condition expect for the pools, I would rate this property as 3 1/2 Stay which was disappointing after staying at the Hertiance Kandalama

We were unfortunate to stay at this hotel on a day that they celebrated the Earth Day in 2023. We love, encourage, and actively participate in similar programs. The problem was, how the hotel management went about the celebration and their lack of planning. Hotel management decided to shut all electrical lights in the downstairs lobby area, then lighted kerosene torches. There were so may kerosene torches lit all over the area (including bar, near pool etc.) and the smell was unbearable, air was unbreathable. Add 100C temperature and humidity to the situation and it was absolute hell. What was the point of this stupid show? They probably added more pollutant to the air by burning all the kerosine for few hours than the greenhouse gases emitted to generate electricity. Stupidity at its best was in display at Heritance Ahungalla on 3/23/23.

Excellent location with 2 large swimming pool overlooking the beach. Plenty of beach chairs and the pool staff made sure that we stay comfortably in the shade enjoying the sea view. We stayed on all inclusive package and lots of choices of tasty food were available throughout the day. Excellent customer services by Shanduni, Varuni from the restaurant, Prasanna -cleaning staff, Raju from the bar. We will highly recommend this resort and definitely stay again on our next visit to Sri Lanka.

Excellent facilities. Nice clean hotel. We were upgraded. Dhananjay the hotel manager was very friendly.

Beautifully positioned with well-serviced rooms and exceptionally attentive staff the hotel is certainly worth a visit. We were well looked after throughout our stay and would certainly return.

When I checked in there was a congratulation cake on the coffee table. I told them it was not mine. They came and moved it to the other room. That’s a Covid protocol violation. Toilet did not flush well at all. After using it I had to flush it at least 4 times. Hotel is beautiful. Average service. Nice swimming pool and the pool staff is nice.

Beautiful hotel by the Indian Ocean

Friendly staff. Nice range of drinks. Good security. Excellent crabs and prawns for dinners.

Big spacious hotel (with dead spaces, such a never opened bars or long empty corridors). Very good room with good AC and the sound of the waves to put you to sleep. 2 big pools: the blue one with sea view and the green one, more secluded with overhanging tree and visiting birds. Food was excellent from the breakfast hoppers to the dinner's curries. Weird system of pool loungers not furnished with cushions & having to request a pool towel rather than helping yourselves meant having to wait quite a bit for the pool attendant on occasion. The sea is not very quiet, even in 'high' season. It is shallow for a good 10/15 metres so can be enjoyed anyway but non-confident swimmers might find the waves off-putting.

The service is really bad. If it were not designed by Bawa, I will never visit it. Dont waste your time. Jetwing Lighthouse is much better.