Very nice and friendly staff

Staff is excellent. We met guys from two shifts and I can’t be happier with ether one of them. So if I miss names: George, Anna Lena, and Anna made me feel like at home.

The hotel is in a great location. The breakfast was excellent and the hotel is very very clean and well maintained.

So pleased we picked this hotel for our Vienna 8 night stay. From the moment we arrived we were greeted by friendly staff at reception. All the staff we encountered, from reception to the people working the breakfast shift, to the house clearing staff were happy and friendly. Our room was spacious and well appointed. The bed was king sized and very comfortable. Our room was very clean and serviced daily. The breakfast was AMAZING. The best we encountered in all our month long European trip - and one of the best we have ever encountered in our world travels (close second to the breakfast at the Grand Hyatt in Hong Kong). Location wise, a short walk around the corner finds you at a tram stop to see the around Vienna (the tram system is fantastic in Vienna). But even if you don't want to use the tram, many interesting sites are still walkable. From the hotel, there are many dining options close by and a supermarket very close as well. We took a taxi from airport to the hotel... that was about 65 euro. Then taxi to the train station was about 19 euro. One small point of feedback - if they just placed a couple of extra hooks in the bathroom, and a shelf to place our toiletry bags, it would make one's stay even better!

Staff were very friendly and helpful! The breakfast was great, just pricey.

The staff was delightful! The room was spacious and comfortable. The location is deal! We loved it!!

Staff are so helpful and wonderful!

The staff were very hospitable making sure your stay was splendid. We really felt catered to, and treated like family. Shout out to George who gave us help and tips, making sure our visit to Vienna was memorable!

Great

The breakfast is expensive but incredible, near all the good attractions, and the staff was really friendly and helpful.

Clean and very spacious room with everything we needed and wanted. My only feedback there is that the hair dryer was so old and weak that it wasn't effective and needs replacing. The location is quiet and safe, and close to an UBahn station, and about 20 minute walk to the downtown core. Tons of good restaurants and shops nearby. We had our most positive and memorable interactions with staff at this location. Nathan at the hotel bar provided us with lots of good information on things to see & do, and even wrote lots of tips down for us. Yorgi (unfortunately I cant remember the correct spelling) was also a friendly face at check in and check out and made us feel welcome.

Excellent breakfast. Great choice. Lovely clean and comfortable room Very helpful staff

Excellent location and super friendly staff. The rooms are all unique as it was a former apartment building. Cozy bar and games room for pre or post dinner drinks. Room temperature was perfect, but for those particular about AC know it is centrally controlled. Great restaurants nd cafes close by.

All the Check-In Reception Front Desk Staffs are so so very polite and very kind. Particularly, ( George ) is very very thoughtful, very helpful, and very very considerate. George goes through all the details and all the amenities that Hotel Josefshof Am Rathaus has to offer. HE shows where is the Restaurant Dining Room for breakfast in the morning. George loaned me a very precious "CHARGER" for my entire stay in Vienna, Austria and my entire duration stay as a Guest in This Prestige Over The Top, Outstanding Service "HOTEL JOSEFSHOF AM RATHAUS". So, now I go back to CANADA with lots and lots of great, amazing pictures of Vienna and wonderful memories of Vienna. I would also like to acknowledge the Beautiful Long Blonde Hair Young Lady Receptionist with her careful, thoughtful help utensil silvers. TRILOGIE did not provide me with any wooden or plastic cutleries. Overall, I am impressed and overwelmed. I was treated like I am a royalty king for the entire duration. On October 17, 2025 early morning at 06:35AM, I have returned the very precious "CHARGER" to the Young Man Dark Hair Reception Personnel along with the Check-Out Hotel Room Keys. Speaking of Young Man Dark Hair Reception, HE helped me call the Taxi for my Mother and me; so, I don't have to walk to the intersection street with my mother to hail a Taxi. In summary, I am very happy. Thank you very very much for all the Staff in the Hotel Josefshof am Rathaus !!!!!!

It is a good hotel. Close to museums, opera and very walkable. Excellent breakfast. A bit overpriced but highly recommended for city visit. No pool, gym etc. Very comfortable for mature, older visitors without a car... We would return...

Except for the room being quite dark due to its location, this hotel was perfect for Vienna first timers visit. The hotel staff were extremely helpful and pleasant. We felt safe going out to the numerous choice of places for coffee, lunch dinner. Uber was great for visiting sites a little outside of the city.

Spacious room,

The staff were very friendly and helpful and provided great service! The breakfast was delcious and the staff were working hard to keep evrything fresh and clean.

The hotel is centrally located on a quiet one-way street. The service is superb and the building is extremely well-maintained. There's great attention to detail here and you won't be disappointed. The wifi is not the best but everything else made up for it.

Awesome breakfast and breakfast staffs! Room was clean and spacious.