Best Western Plough & Harrow Hotel

Explore Best Western Plough & Harrow Hotel
7.8
Pleasant
From 998 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.0

Service and Facilites

8.2

Traveller Reviews Best Western Plough & Harrow Hotel

Number of reviews per page
20
40
Top reviews
dilip
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was satisfactory for the price I paid wouldn’t go out of my way to rebook here Staff were absolutely fine Also issues with the plug hole in the
jason
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just wasnt quite what we were expecting
Alasdair Mark
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Public areas clean and well presented. Room was spotless but a little tired. Odly we had a table lamp with a round pin plug but no round pin socket. A couple of bulbs were out. Heating too hot so left a window ajar. However would happily stay again.
Paresh
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bathroom had hair and fluff on the floor on entry. The room was super hot and the windows could not be opened so it was a restless sleep. The shower had less than average flow. The bar do not allow drinks to be charged to the room. So you need to carry a card. Overall at best an ok experience but not good value.
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Ali
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Heating broken and room freezing..... 2 rooms booked and heating was out across the entire hotel. All guests were unhappy (and cold)
Anne
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Harry
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I found the room was clean tidy and adequate at the price point unfortunately there was a problem with the heating and it was an extremely cold night. I was provided with a small electric heater but it wasn’t the best night for me. Also probably my own fault but I didn’t realise until my booking confirmation that there was a separate charge (£15) for parking.
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Alexa
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Awful hotel. Arrived on a dark Sunday afternoon,
Sam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were friendly and helpful and the old part of the hotel where we stayed was full of gorgeous oak panelling and high-ceilings rooms with cornicing. Our room (one level higher than standard) was clean and spacious with a large bathroom and facilities including hairdryer and iron. The sausages and bacon at breakfast were better than the budget offerings in many hotels. The shower we easily the best I’ve ever had in a uk hotel. Only gripes were a tv that only worked on certain channels, and no soap in the bathroom. I found the mattress and pillows too soft, but that was a personal preference and not the view of my roommate. Given the price of the room, great value.
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kevin
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had to pay for breakfast and also the parking is not free unless you book it through the hotel. On a friday and Saturday night the restaurant is closed
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely staff. Solved an issue we had quickly
Deborah
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Lucy
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel and room itself were lovely and clean. Great parking, quick and easy check in. Hotel location excellent for what we needed. Extremely disappointed that we were not made aware upon check in that there would be a rather loud party going on until past midnight, all of which could be heard from the room so unable to get to sleep until early hours of the morning. Also feeling let down about the breakfast, at £13.50pp I would have expected a lot more variety and availability however everything was almost run out and very limited options both cooked and continental, definitely not worth the money.
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Jon
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Cara
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
ADAM
icon-Leisure
Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room very dated and not attached to main building
Callum
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

everything was amazing but finding the room was difficult
Chris
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was so hot.
Number of reviews per page
20
40