Everything was good

great stay, spacious room and sparkle clean bathroom!

Great

Greate

Clean room great staff good amenities

Beautiful hotel, modern and sleek. The spa centre was a little bit underwhelming, but it was still modern but was due for renovation during part of our stay.

Great service!

Rooms were clean and modern, we used the pool and sauna when we were there which was lovely and relaxing. Convenient place to stay and easy access by taxis. Lots to see and do would stay again!

Excellent hotel great location super confortable bed , spacious and in the center of it all

I’ve been staying in this hotel for years. Love the location and breakfast. The service is usually very good, but during my recent stay I got a room without working heating. I spoke to the reception twice about the issue on two different days and despite being told the technical department would be notified and the issue would be fixed, it was not. Nothing was done. I finally asked for a different room which was accommodated. I would expect the hotel to address the issue more promptly.

Great location, very clean, delicious breakfast.

The Best swimming pool

Very well put together, centrally located with several options of things to do. Staff was more than helpful and accommodating. Will most certainly be back.

Breakfast buffet was great. House keeping was excellent and the take out breakfast was great

I was most looking forward to staying in this hotel of the 10 different hotels during my 2 1/2 week trip through Germany & Poland. This hotel is in need of a renovation, it feels stale and reminds me of a mid tier hotel. Service was great and the bed was comfy just disappointed in the hotel feel overall. Hotel Indigo in Krakow at Wawel Castle was much nicer as was Hotel Altus Palace in Wrocław.

Beautiful hotel. Friendly staff. But many eateries are far. But you can reach them via Uber. It is easy to get around from here.

Had high hopes for the hotel due to the reviews and of course the higher price point… left a little underwhelmed as the room felt dark and dated, and for 2 nights the amenities (conditioner) was just empty..not miniatures but those mounted on the walls) so had to go without. There was no coffee machine but just instant (unbranded) coffee sachets…. Breakfast variety was just like any other 3/4 star hotels and was not exactly child friendly. I do not think it’s worth paying extra to stay here. The only reason for the price is probably because of its central location. Stayed at the Radisson Collection back in June and had a much nicer experience. Will not be returning.

very good Location , excellent Breakfast , unfortunately very let down by the quality of the mattress on the bed , very deep ingress to an old mattress that should be replaced , hindered sleep and bad back , felt like sleeping in a hammock ! as the mattress was so badly needing to be disposed , not what i would expect from a 5 star hotel

Good hotel and friendly staff.

Location