Overall Ratings & Reviews Richland Inn and Suites

The office did not stay open for late checkout but they cover that with lock boxes. Room was nice enough pool and stair way under construction.

None

small room but it was clean. the bed was comfortable

The bed was very comfortable and the pillows were excellent. I wish I had them at home. The room was quite basic. No counterspace in the bathroom and no magnifying mirror. The room didn't have an iron, so my clothes that I thought I would be able to iron when I got there remained wrinkled from the flight. Light was visible around the entry door and there wasn't a safety mechanism for the door like most rooms. I propped a chair in front of the door. The room was very clean and it appeared to have been recently upgraded. The TV was not hooked up to cable, and I had to plug the cable line in myself which was really odd. I could hear the people next to me when they walked across the faux wood floors. Overall, it was okay but not worth the price I was charged.

Room was clean and comfortable.

Richland Inn and Suites offers a quiet and comfortable stay with clean, well-maintained rooms. The staff was friendly, welcoming, and always ready to assist, making the experience even better. The peaceful atmosphere made it easy to relax, while the rooms provided everything needed for a pleasant stay. Whether traveling for business or leisure, this hotel delivers excellent service and a restful environment. If you're looking for a hassle-free and cozy place to stay, Richland Inn and Suites is a great choice. Highly recommend for anyone seeking a clean, quiet, and friendly accommodation in the area.

Nice staff and updated room

This is a cheap motel with a new coat of paint. The walls are thin and the traffic noise considerable. The bed was comfortable. The stairs looked like they might crumble into a pile of rust. The worst part for me was the stink of cleaning products. The lobby and my room reeked of nasty artificial scents.

The rooms were clean and smelled fresh. A good basic, no frills motel that met my needs.

The room was very nice. The exterior needs some refreshing.

I had a pleasant, but short stay! The staff was incredibly helpful and the nearby shopping center is a lot of fun

Rooms are newly renovated. Exterior renovation is in process. Beds were new and comfortable. The office closes at nine. Phone number is provided to contact “security” if needed. Stove top, coffee maker and small fridge/freezer in room. No microwave or clock/radio. Nice sized flat screen tv in room. Not sure about available programming, but it was a smart tv with lots of channels. No breakfast. It’s not a Hampton Inn, but at half the price it was nice enough. We will probably stay there again.

Check in was fast and easy, rooms are clean and roomy

Newly renovated clean and great space.

The room is clean and appears to be recently renovated. However, the sound isolation in the facility is terrible - you hear other guests speaking and walking on squeaky floors above you as if the walls are not even there. There is a constant sound of heavy traffic from George Washington Way, starting very early am and lasting until late pm, so you will need good quality ear plugs to sleep. The air conditioning unit is amongst the noisiest I have experienced out of 100 hotels I stayed in. I simply turned this dreadful contraption off, but I am not sure what I would have done in summer of winter. HVAC units in neighboring rooms appeared to be noisy as well when people tried to turn them on. After a few nights, I could wait to get out of this hotel and will never come back. There are plenty of much better hotels in Richland, and I would strongly recommend not trying to save money and stay elsewhere.

The room was fine. The outside needs work. I had to renew my room key because they had me as checked out after 1 night instead of the 2 that I booked and paid for. The day after i checked out, my credit card was charged $60. When i called about it, they couldn't tell me why. They said someone else would call me back. The next day, i called again because nobody had called. This time I was told that it was because of an oil stained sheet. That is bogus! They said they have a picture. They told me they would have the manager call me. That was 2 days ago. Even if i did see the picture, I know it wasnt me. I think they do this to scam their customers. For the price I paid, this was not what i was expecting. Watch your credit cards after checkout!

The room was nice, clean, and the staff very friendly. I enjoyed my stay.

Many dining choices within a block.

The girl at the the check-in was very nice. Our room was clean....for the most part. The floor in the room we stayed was a little dirty but very tilted. I mean fun house sensation tilted. The box springs had stains all along the bottoms. I mean maybe they were clean but they didn't look good. There was no coffee maker in the room. I have never stayed in a hotel room before without a coffee maker. The heater/AC unit was making a horrible sound so we just turned it off. The vent in the roof was banging very loudly. It was windy but the vent itself just needs to be replaced. No security lock on the inside, which I thought was odd.

The room was clean. Blackout curtains would be nice, way to much light coming in the