8.6
Very Good
From 949 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveller Reviews Hampton Inn and Suites Norfolk-Airport

Number of reviews per page
20
40
Top reviews
Wanda
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was trash the tv channels were trash. I would never stay at this Hampton inn. The worst one yet i was very disappointed. Because the other ones were awesome this location i was definitely not impressed.
Chad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was excellent. Courteous, helpful. The hotel was great.
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome staff. They let us check in early.
Edward
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We have stayed at this property many times over several years. The location is convenient to where we visit in the area. Over the years the level of service has slowly eroded. Our most recent check-in was less than impressive. No one at the front desk had to wait about 5 minutes for someone to show up. There was no sign or notice posted at the front desk. Once the desk clerk showed up, the greetimg was less than cordial and very uninviting. I guess I'm a little bit overly critical as I managed hotel properties for many years. Hampton Inns have a wonderful reputation and they deserve it. This property is top notch in every way and we will continue to stay here. They need to address issues with staffing and guest satisfaction. The morning desk clerk remembered my wife's name and greeted her warmly. Thankfully I'm retired now and don't have to fight to hire the right employees.
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Mandy
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was just ok. Wasn’t that great for the price.
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly and helpful staff.
Donna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The motel was spotless and, and the room was very spacious and clean.
Maryanne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great Place Praise to Gary the driver and Carol at the desk
Amy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean- friendly staff. Perfect for a visit to Navy.
Pamela
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a convenient affordable location. Rooms clean, staff pleasant.
Donna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and quick checkin. Did not give us the drink and snack that she was supposed to give.
Edward
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is sorely in need of a major renovation.
Sharon
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pick up from airport required a second phone call. Tried to make a last minute reservation directly with the hotel but could not get through the answering service so booked directly through Expedia and all went smoothly. Once we go to the hotel the accommodations and breakfast where wonderful. The return to the airport was a but delayed but we built in an extra half hour so and all went smoothly.
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Misty
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was clean and staff was friendly.
Dave
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Superior in all aspects. Stayed before in adjacent doubletree which isn’t even close to Hilton. Thanks for a very comfortable stay.
Lucy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean & very spacious, pillows were a little uncomfortable. Breakfast was ok
William
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating, breakfast is great! Location is perfect, close to all major highways and plenty of shopping/restaurants. The kids always request coming back to this specific location, they love it!
stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is in close proximity to the airport. Staff friendly and Clean facilities and room. Only problem Is the A/C was noisy and cycles off and on when either to warm or to Cold. Was uncomfortable to sleep very long and was up throughout the night.
Lynda
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast to-go bags in the early morning, Gary ,the shuttle driver & service to & from local restaurants in addition to the airport, & Carol at the front desk is very friendly & helpful!
linda
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was friendly and the room was clean. Would stay here again.
Number of reviews per page
20
40