SureStay Plus Hotel by Best Western Lethbridge

Explore SureStay Plus Hotel by Best Western Lethbridge
8.6
Very Good
From 1,007 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews SureStay Plus Hotel by Best Western Lethbridge

Number of reviews per page
20
40
Top reviews
Wendy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It met all of our expectations.
John
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean and tidy. My disappointment was that we had to phone at the front desk to get registered. Covid is finished now so the protective shield at the front desk needs to be removed. I couldn’t hear what the person was saying at check in which was very annoying. Our first flush in the room bathroom had the toilet over flowing. Plugged before we even finished our first flush. Stuff like that happens I guess. ?? Thanks. John. Room 407 and 405.
Read More
wondirad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good value, freindly staff.
Sandra
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were very clean and spacious The breakfast was tasty and the coffee machine was a pleasant surprise. The Keurig coffee brewed an excellent expresso
Margaret
icon-with Pet
with Pet
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was very clean. The beds were comfortable. Very quiet. Easy access to highway.
Sharon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The only reason I didn’t give full stars is there was a vase on a high shelf in the check-in/breakfast area that had a thick layer of dust on it! Not very good for cleanliness or your appetite when I was having breakfast and saw it.
Donna
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the location but felt it was dated. Our room was just ok but will say the bed was comfortable and it was quiet.Everything else was just ok.
Candice
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was nice and clean, room service did forget to leave towels and make bed 1 night. But overall great stay.
Tammy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place. Nice coffee maker in the lobby. Everything about this place is great
Charles
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, good AC, friendly staff. Good breakfast. Will stay here next time visiting Lethbridge.
Joe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff are knowledgeable, quick check-in and no surprises when checking out. Thank you for your great service
Kelli, Andre, Nolan, Lauren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Didn't realize until check-in that I had accidentally booked a pet friendly room. I have allergies so wasn't comfortable with that room. The hotel was almost fully booked but the front desk staff upgraded us to a suite for the first 2 days of our stay so we didn't have to stay in the pet friendly room. We had to move to a different hotel after that but I greatly appreciated how helpful and accommodating they were!
Read More
Luke
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was excellent with good healthy choices. There was no shampoo so I interrupted my shower to go back to my bag and get my own. Bed was exceptionally comfortable and spotlessly clean and crisp. Admission clerk was excellent but morning staff were struggling. In fairness they were overworked. Great value for what I received.
Read More
Manoj
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was not great
Farzana
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast is terrible. No staff to refill breakfast items, limited items not good.
Troy
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean it did the job
Noel
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very old building. Breakfast was horrible.
Ruslan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is clean, staff is nice, room is big with a microwave and a small fridge. The air conditioner was extremely loud and the door to the bathroom was squeaky. Breakfast is basic.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed one night. The hotel had everything we needed. A comfy bed, clean room, friendly staff and good location. The breakfast was the standard continental fare: cold cereal, muffins, bread for toast, apples, yogurt, scrambled eggs and sausage, juices and coffee/tea. If none of those options appeal to a guest, there is a restaurant that serves breakfast next door. I would stay there again.
Read More
Benny
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Then exhaust fan was not working, and breakfast could be better if hashbrowns were included.
Number of reviews per page
20
40