Hotel Ikzam Palenque

Explore Hotel Ikzam Palenque
9.0
Exceptional
From 706 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Traveller Reviews Hotel Ikzam Palenque

Number of reviews per page
20
40
Top reviews
Mario
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at IKZAM HOTEL (previously Chablis) was absolutely fantastic! The location is perfect—just a short walk to restaurants, convenience stores, and the main street in town, and only 15-20 min drive to Palenque Archaeology Site. The staff was incredibly welcoming, offering great local recommendations and ensuring our room was spotless and comfortable. The restaurant was also great with great variety of local food. Very nice pool and spacious clean room with AC. They also offer a spacious parking lot. We traveled with our 3 y/o son and stayed for 3 nights. Highly recommend this hotel to anyone visiting the area. We can’t wait to come back!
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Rebecca
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

After a long trip that involved 3 flights and a bus ride, (approx 16 hrs of traveling) let’s just say Chablis Hotel was an oasis. Very nice and clean accommodations. Modern and renovated. I was welcomed with a beverage that hit the spot. The heat in Palenque is another level, so a cold beverage was such a nice touch. Beds are comfy, showers have nice pressure. And the air conditioner cools your room up quickly! I slept like a baby. I had breakfast at the hotel’s restaurant. Delicious! The staff are so welcoming and accommodating. Definitely recommend. I will be back!
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Juan Carlos
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

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Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company.
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Kieran
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Gorgeous hotel. Great location. No issue at all.
Terry
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10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, very clean and staff are friendly and helpful. A very nice boutique hotel that is small and inviting. Surrounded by Tropical trees and vegetation which makes it feel comfortable and secure. Highly recommend.
Ramon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very
Carmen
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Muy hermoso todo.
Carol
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Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Breakfast was good didn’t swim
Alba
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Bien cuidado y accesible. Personal muy amable.
Gabriela
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I liked everything about it!
Elena
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8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Good Location, small swimming pool. Great Breakfast.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Nice
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Nice stop for one night
Julian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Well appointed hotel set in pleasant surroudings with good selection of local restaurants. Happy to recommend.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

One week stay. Very pleased with everthing!
Quinn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Maria
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
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Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Bit noisy if you're facing the street but a nice place all the same.
Number of reviews per page
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