Very small room and bathroom

The roof deck is no longer open. The staff who serve breakfast are nicer than the front desk staff. Many things, including the toilet seat, need repair. For one person to move around the bed, the other person must retreat to the bathroom. The AC works, with assistance.

Nice, clean room, good breakfast, good location and nice staff

Overpriced and poor hotel. Much in need of renovation. Poor paintwork, broken shower, sockets not working, outdated hairdryer, fridge etc. bumped up prices due to Biennale. Do not recommend.

Très bien situé . Jolie chambre

I was under the impression that breakfast was included by the description, but it wasn’t. Other than that, clean room and good WiFi , shower, drain, everything works

Service d’accueil agréable et très disponible. Emplacement pratique, à une distance raisonnable de la gare et de la station de bus de Santa Lucia, et bien situé au centre de Venise. Cependant, quelques bouts d’ongles ont été trouvés au sol dans la chambre à notre arrivée, ce qui est peu hygiénique. De plus, les équipements ne sont pas à la hauteur du prix.

Very nice hotel, perfect if your holiday plans are out sight seeing and you just need a bed to sleep, staff were very friendly and helpful, located in a very good spot short walking to most beautiful areas

The room was very clean except some dust on the light fixtures. Kind staff, authentic Venetian feel with the windows overlooking the walkways and into the next building over. The bed was very uncomfortable, but the room was small and lovely, nice old bathroom. It was an antique feel. Remove the electricity and it could have been 1792. Walking there in the middle of the night from the north is a little sketchy if alone, but overall a good spot to spend the night. It’s a decent walk from the main attractions, but has some yummy restaurants nearby. I would stay there again. The reception staff were each kind, helpful and quirky in their own ways which added to the charm. Don’t expect lush accommodations, but if you are looking for an authentic feel this is a good spot.

This is a great hotel, has a great location and great service.

The annex is quite a long way (500m) from the main hotel, so that you won't end up using any of the facilities there. Room was quite tired. Small kitchenette in room was quite handy to do your own breakfast.

Clean room and Pet friendly

Service is great. Comfort of beds are very hard. No AC. Bathroom does not have any ventilation.

Great place to stay! They are very strict on their office hours and only accept cash for the tourist tax. Loved how lively just down the street was for a locals bar- great vibes!

The place was clean. The service people seemed annoyed with us. They were professional enough though . The location is not on the main road but using google maps it was easy to find. Walking distance easily from where the bus drops you off. Shops and restaurants close by. The bed however was really really firm. Almost like they put a little padding on a piece of plywood.

We had a very disappointing experience with hotel stay, and the reality of the room did not match your expectations based on the Hotels.com website. Here's a breakdown of the feedback: * Inaccurate Website Information: The photos and descriptions on the website did not accurately represent the room we received. This is a significant issue, as travelers rely on this information to make informed decisions. * Lack of Transparency: Hotels.com failed to disclose that the booking was for an apartment-style suite with no daily housekeeping. This is a crucial detail that should be clearly stated upfront. * Limited Room Supplies: We had to purchase basic supplies from outside, which is not what one expects from a hotel. This suggests the room was not adequately stocked for the duration of your stay. * Poor Room Condition: The room was in a "bad state," and the comforters were "smelly." This indicates a lack of cleanliness and poor maintenance, which is unacceptable for any accommodation. * Misleading Third-Party Booking: You felt misled by Hotels.com, as the experience did not align with the standard you've come to expect from them.

This place is pretty but small. The opening for the shower is about a foot and a half wide and you can’t exactly bend over in it. The staff are amazing and very kind. If you are walking there be prepared for the stairs with your luggage. We hired a porter for the return to the train station. Worth it.

The brick pieces kept falling off from the roof and walls.

One of the bed was really smelling bad, we ask front desk to change everything and she ask us to talked to maid. Actually it’s their job to give best service. There was no AC and no fan, it was hot for us. We ask them and they said, it’s not summer yet. If we open then windows then mosquito would come inside and bite. There was no net on the window. I would not refer this hotel to anyone.

Nada, 120 euros jueves. To much for the old and not updated . No air-conditioned