Overall Ratings & Reviews Hampton Inn and Suites Mobile I-65 at Airport Blvd

We were very comfortable there

The rooms were very clean and friendly staff.

Nice

I love hampton i wouldnt trade it for anything

All ways have a nice stay at a Hilton

Clean rooms, great staff and delicious breakfast!

The night desk clerk was so friendly, I wish that I got her name. The breakfast worker, Elaine, was like a mother hen, making sure everyone ate their fill. She was amazing! The rooms were huge and exceptionally clean. This will be my go to hotel for all of my visits to Mobile!

We enjoyed our stay.

Very clean

Clean, comfortable, friendly

stayed for a night.

I will say that you have a clean hotel but I had a lot of issues. I joined Hilton honors after I booked the stay thru hotels.com. I travel a lot for business and my workers travel, too. So I always use hotels.com. I tried your honors program because it talked about checking in online and using my phone as a key for the room. I was never able to use either one of those options. It did not work. I also tried to check in at 3pm because that’s what hotels.com said check in was. It was not. It is 4pm check in. Also I was locked out briefly trying to use my room key to enter the front door at 1:30am. Something wrong with key pad BUT THE WORST WAS THE FIRE ALARM TESTING AT 9am. We had to leave the rooms for this. No sleeping in on our anniversary.

The room was very clean...the breakfast and amenity's were awesome. i have everything I needed for a very comfortable stay.

Part of a weave in the toilet. Loud noise that lasted throughout nite, on the top floor. Whole building shaking both days around 10:30 am for like an hour

Ten or fifteen years ago I often stayed at Hampton Inns, knowing that the rooms would be modern with plush beds and they always were. This is the first time since then that I visited a Hampton Inn and it has officially become the last. The room seemed straight out of the 70's regarding technology to support modern travelers. Only 1 USB and 1 Type C outlets in the whole room. I needed 3 USB's to charge 2 phones and 1 Bluetooth but had to wait until morning to use my vehicle. The beds were not comfortable at all. They were hard and we did not sleep well. They were low to the floor and from appearance alone, were not the plush mattresses I remembered. The coffee pot was in the bathroom as there was no other good location for it, won't use that, and the tiny refrigerator did not cool. Left the next morning feeling tired. Like I said, last time for Hampton Inn.

Awesome Customer Service

I HAVE REQUESTED A FIRST FLOOR ROOM NUMEROUS TIMES. AND AM ALWAYS TOLD THEY DO NOT HAVE ANY. WHEN I CHECKED IN THERE WERE ONLY 13 CARS IN THE PARKING LOT. REALLY PLEASE GO TELL THAT LIE TO SOMEONE ELSE.

It was nice and convenient for my quick stay in Mobile. Only downside was the door to my room didn’t close/lock properly.

Very friendly staff, clean and comfortable room.

The service and the stay was good. However the Kleenex and toilet paper was cheap paper products very cheap. Although I realize businesses are trying to cut corners by using cheaper products, it seems to me that you have to use more of the product to get satisfactory results.