Outdated. Not clean.

I love it my stay there and I would recommend 100%percent

I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.

All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.

Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.

I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.

Huele muy mal

In a not safe area.

Very clean and beautiful nice staff,.

el lugar supero mis expectativas, muy buena atencion y muy buenas instalaciones

Bed not comfortable. Hotel did not look as good as the pictures

Very clean and cozy place

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My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.

I got there late at night and left early in the morning.

Very unsafe, it had bed bugs in the room

Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.

The attendant was a very pleasant lady , as the rest of the crew. I will be back again

they sent someone to clean my room with my permission I got about 1500 pesos on my bed they took it, that’s really disrespectful to me

Hotel entrance is under construction had to walk thru the gas station and broken floor tiles to get in the hotel. Desk clerk does not seem eager to check in guest too busy on her cell phone talking. She seemed mad because we interrupted her personal call. Rooms and hotel is very clean. Road noise is all night.