Overall Ratings & Reviews TownePlace Suites Thousand Oaks Ventura County

Fernando was very nice at the front desk. He offered restaurant suggestions And even directions.

Perfect location, plenty of room for families and the pool/gym were great too.

Our stay was great, and the customer service we received is what really made it that way. Leo at the front desk was incredibly helpful and friendly throughout our stay, was welcoming when we checked in and accommodating with any questions we had. All the staff we came into contact with was friendly and helpful, from maintenance staff to housekeeping to front desk. We brought our dog on this trip and staff ensured we had what we needed and knew where spaces were for our dog to go out. We’d come back solely for the service we received.

Front desk staff was very friendly. I would stay here again.

Very convenient to my family and easy to get to off of the 101. Several restaurants nearby. Good included breakfast. Found the bed too soft and was surprised by the almost $17 a night parking fee - that was not specified in description- it just stated parking and I realize agreement says they can charge for extras but should be stated in description. There were plenty of spaces so need to charge

Friendly front desk and very clean unit. Great location near freeway and large mall.

Wifi didn't work. Required getting a call from some third party service to get it to work. They charge for parking, which is ridiculous considering the area and that I'm a Marriott Bonvoy member. The rooms are better than they were when I last stayed there prior to a renovation, but the bathroom / closet format isn't great. Parking isn't easy, especially if you want to park once when you're checking in. The coffee at breakfast was not good. It's fine but not the best mid-level hotel in the area. I like having a kitchenette but didn't stay long enough to get much use out of it, although I did notice that the handles to the cabinets need a major wipedown. Pretty gross. The hallways are a little depressing. A reno can only do so much sometimes. But it was pretty clean, the bed was comfortable, and I liked the desk space.

Friendly staff. Good breakfast.

Hotel is old, and tired. This hotel doesn't even have a real lobby.

The room was clean and the in-room kitchen was very well-equipped with full sized appliances, dishes, utensils, and even a small sponge and bottle of dishwashing liquid. They thought of everything. The staff were very friendly and accommodating. We were even able to grill steaks and corn on the outdoor grill by the pool.

They charged $100 for a pet when most places charge $50. Also they charged $10 a night for parking and we were told that ahead of time.

Excellent conditions

Great

Great

This place was amazing. Quiet area, great customer service, comfy bed, and the cleanliness was outstanding.

Excellent service, people are nice. Will be back this summer.

Good location, comfy beds, breakfast offerings were better than expected, loved the green chili especially!

Good

The closeness to my work site was perfect and the proximity to good food was a plus also

I was just passing through. I liked the hotel.