Overall Ratings & Reviews Premiere Classe Bethune - Fouquières Les Béthune

Old crusty and smell of cigarettes. Need some proper renovation. Disappointed.

Dirty and noisy residents

Beware there are two hotels on-site. The reception booked me into the wrong hotel. I should have been next door in the Premiere Class instead of the Campanile. Albeit they couldn’t find me on their system they checked me in. I was booked in for 2 nights. They made me move to the correct hotel bit said i had to pay for the night i stayed in the wrong hotel. Ended up paying for 3 nights. The Manager who runs both hotels refused to understand and said i had to pay. She wouldn’t give me the Customer Service number, refused to accept responsibility for her staff member checking me into the wrong hotel and i was sent packing. Didn’t stay the second night as the situation was very uncomfortable albeit i was charged for it and the Manager offered me no refund. Shame on Campanile and Premiere Classe. Checked in to B&B Hotels in the end which is streets ahead. Do not stay- building needs updating and stains on duvets. Just a horrible experience overall.

Basic motel within a couple of minutes drive of the autoroute. Friendly staff. Decent bed. Bathroom a bit cramped, but clean. Big TV on the wall. Excellent car park. Supermarket within a 5 minute walk. McDonald’s and another restaurant close by. Very good value for money.

Good for a stop over but hot and air con broken

I have stayed at Première Classe hotels in multiple places before, so thought I knew what to expect. Unfortunately, this stay has put me off considering them again. We arrived after reception hours, which is fine as I knew we would be able to use the automated check-in terminal to get our room keycards. This initially went well. However, the keycard did not release the bedroom door. In case it was a problem with that particular keycard, I got a second one from the automated terminal. But neither worked. There was a notice by the door for reception stating that for any keycard-related issues, guests should ask at the Campanile next door - but while the man on duty there was pleasant, he said he couldn't help me and had to call up the Première Classe staff member to get assistance before sending me back there. When I did see a PC person she was helpful and sorted the keycards out quickly - but this whole process had taken more than 20 minutes (late at night). When we got into the bedroom, it was apparent that the room we had been allocated (72) was not in regular use and was not well cared for. There had been a massive spider's web across the doorway, and once inside the room we discovered that there were no towels (I waited until morning to fix this). Unfortunately, all these issues combined to mean our simple 8-9 hour overnight stop lasted more than 10 hours, with not enough actual sleep. The bed itself was comfortable, although an additional pillow would have helped.

We wanted somewhere to stay for 8 hours or so on a trip further south. It was fiiiiiine however there was an overpowering smell of cigarette smoke in the room. The sheets were clean. However the blanket had a cigarette burn in it. It was relatively quiet, but before 10pm lots of people out playing music and smoking on the balconies. If you have money, I'd stay somewhere else. Otherwise, lower your expectations and you may be delightfilly surprised!

Great location ...big secure car park

Great value for money and a quick no frills overnight stop enroute to UK.

When I pulled in, there were more than a few salty looking guys meandering about the property. Maybe they were just a work crew on the road. There were some work vehicles in the parking lot. The door to my room took some work to get it to close completely, so I could lock the deadbolt. Pulling back the bedspread, the sheets were stained. The pillows were more suited to a little kid than an adult. Very small. The bathroom is hard to describe. It was like an RV bathroom. Not that tiny, but there was no division between the shower and the toilet area. There was a restaurant that was owned by the same company on the property. When I first walked in, it had a strange odor. Not sure what it was. Food was good, though. Overall, for the price, I guess it was ok, at best.

The receptionist was fantastic.

Low cost good value stopping point South of Calais.

A convenient and easy to find motel. Good value and well laid out. Getting a bit tired looking but nothing to effect the value. Key automatically from the machine as we arrived late. Nice that there is a breakfast/dinner place next door if needed.

Room very small and very hot

It was great, comfortable bed and spotless clean, we thought it might have been refurbished recently.we will definitely use this hotel on our road trips again.

Great staff, great breakfast, can't go wrong for the money.

Easy to book on staff friendly. The pillow I had smelt a little. obviously a smoker in the room before me.

Very good for the price. Friendly, helpful staff. Clean and tidy. Breakfast limited choice but sufficient to get you on your way. Just what you want for an overnight stop-over.

Very convenient and sufficient for our needs. We arrive late, just need a bed and basic facilities.

Rubbish breakfast