Unfortunately, my experience at Golden Age Hotel was disappointing. The room was not very clean, which was not what I expected. Additionally, while the hotel staff were helping to transfer my luggage, the handle of my suitcase was broken. This was very frustrating and disappointing, especially when you expect more care with guests’ belongings. I hope the management takes this feedback seriously and improves their standards

Clean and central safe location

👍

They are great ,We love it going there. This is the only Hotel we go when we going to Istanbul.

Room was dirty. They more so over probably just change the sheets, sweep the floor and wipe down the bathroom. The bathroom had mildew in the corner of shower and in between tiles. Hotel stunk like sewage. TV channels didn’t work. Called to have an iron delivered to my room and did get it, called again after waiting, still waiting for the iron. At night you can here music coming into your room up to around 2am every day, and it’s loud. Nothing about it makes you feel like you are in a hotel, my house feel more like one. Breakfast was pretty good.

We booked this hotel for our stay from 27th to 30 august and what we paid for, the property did not deliver. The first day we checked in we noticed ants crawling on all 3 beds, we checked the toilets and there were ants every where on the floor. When we complained the hotel could not relocate us in another room as all other rooms were fully booked. We struggled to communicate with the staff regarding immediate cleaning. When the cleaner came he hoovered the floor and changed the bed sheets. This was not enough as the ants were still appearing from somewhere. There were crackes inbetween the floor boards and scurting. Not to mention the HORRID smell of sewage coming from the bathroom. I would never recomment this hotel to anyone booking. Good luck to anyone who stays in room 3307. On check out we were not given any compensation for the inconvenience. Horrible service

“I had a wonderful stay at Golden Age Hotel. The staff were very kind and professional at front desk, and I would like to give special thanks to Mesut who was extremely helpful and friendly throughout my stay. He really made my experience much more enjoyable. Even though they gave us the room earlier than check-in time, room service and cleaning was not really great…!!! Highly recommended!”

Ok hotel, nothing too fancy. Noisy outside and swimming pool was cold but location is decent.

It was great hotel and very close by to restaurant and Taksim square

Hotel staff were exceptional. My Partner and I were quite sick for 2 days and the hotel staff met every request in a timely manner. Only downside to our stay was the noise. Street noise and other guests around us were extremly noisy.

Convenient location. Friendly and helpful staff. Very nice breakfast. Very safe Hotel. Value for money.

Cons - SO noisy up until 1am (mainly singing) so requested to move rooms. Was moved from level 1 to 5 which was still noisy (slightly better). You NEED to have a room on the rear side to avoid this Bathroom in our room smelt SO bad every morning, strong sewage smell which was awful and spread across the bedroom and took a few hours to subside Room decor is so outdated and needs modernising Fridge was dirty inside Pool opens at 11am which wasn’t ideal for my family Pros - staff seemed friendly although the housekeeping staff speak zero English It’s a short walk to Taksim square I would avoid this hotel if possible

One of the best hotels in Taksim area

There was no English speaking Cable channel only Turkish speaking channels. I reported the problem to management but the problem was not resolved. Good food buffet. Rooms need to be refurbished because the wall paper was peeling at the seams, scuffed marks on the walls . Wood Floors need to be refinished. Friendly staff.

We have just left the hotel. It was overall very good except the breakfast!! It is total chaos as no one is helping you to find a table or check your room number. When I once asked for help the person responsible told me that he cannot help and would need to check with the receptionists?! We had our plates and we were standing up in the middle of the restaurant. Eventually we were seated by Nida. The day receptionists ( the lobby team) have been amazing and helpful, and the lady (Nida) who was the customer relations person is extremely helpful and pleasant. The location is great and buzzing.

Good

mediocre quality

The room was very nice. Very good breakfast with plenty of choices. Very fast check in.

The hotel is located In Taksim area which make it easy to access to everywhere . But the area it’s extremely noisy as too many pubs and restaurants around so you can hear music till 2am . Stuff hardly speaks English and the person who worked at reception at night shift was so rude . I don’t know his name but he was Mid aged around 45 years old . Once I have complained about some thing to him but rather he solve my problem he mentioned here is turkey , its not your country you can’t complain

The hotel is in a prime area for convenient dining and other activities. Nida, in particular, was great at providing the utmost service and ensuring we were content and comfortable. From breakfast to overall, I would definitely stay here again.