Overall Ratings & Reviews Hotel Piazza Bellini & Apartments

Property looks nice but not in a good part. Lots of drunk people and graffiti. Bed was hard as a rock. Sewer smell coming through bathroom drains and we had no hot water.

Just good all round.

Comfortable.

The room and staff were excellent. We enjoyed our quick stay. We found the staff very kind and helpful!

Charming, convenient, especially helpful staff.

Very good conditions and food, extremely friendly staff, we highly recommend!

Great Hotel breakfast was one of the best I’ve had at any hotel

Very friendly and helpful staff. Excellent breakfast and beautiful courtyard.

Close to metro, great dining options nearby.

It was amazing as upgraded to an appartment. The location was great, breakfast great, accomodation great.

Beautiful Courtyard. Most amazing breakfast included in your stay. Great location in the center of everything - Easy to get to/from. Helpful 24 hour staff. Clean but small rooms. No microwave but there is a mini fridge (stocked if you want to purchase items) or keep some small items cold. Great shower. Fairly comfortable bed. Private terrace. Internet room and also strong wifi throughout all parts of the hotel. They also say they have a bar/restaurant which is in the courtyard. There are numerous restaurants, shops and bars within walking distance. The taxi to the NAP Airport is only a 15 minute ride. No complaints. We were very happy with our stay here and would stay here again.

It was a good experience from check-in to check-out

It was a surprise to find a jewel in such a chaotic and dirty city. We loved the hotel!

Everything about this hotel was just wonderful. The only thing I was surprised about was that only paper cups were provided for the coffee maker and bathroom.

This hotel is really charming and I really enjoyed my stay here, although it was sadly brief! The room was small but the bed was very comfortable and the shower water pressure great in the morning. The staff could not do enough for me - every request was handled quickly and with a smile. Breakfast was fine, the coffee was plentiful and fast. Super-convenient for the Archaeological Museum, bars and shopping. Great little hotel that I definitely recommend, especially for solo travellers.

The staff is absolutely the best…kind, patient, and so welcoming. The hotel is beautiful and breakfast is excellent. And you can’t beat the location!

We enjoyed our stay at Hotel Bellini. The overall location and accommodations were suitable to a family or any Traveller. There were some cleanliness issues here and there but we were overall comfortable and happy.

I honestly cannot recommend this hotel and I find the positive reviews to be inexplicable. I arrived late in the evening after a 12 hour train journey. My room had an overbearing smell of sewage and the level of cleanliness and overall condition was such that I couldn't stay there. I found the hotel management to be unsympathetic. After complaining, they did transfer me to another room for the first night. This room was far from ideal, but in better condition. However, they stated that I would have to move back to the original room for nights 2 and 3 because they didn't have any space. They were not prepared to refund me for those nights so I could make arrangements to go elsewhere. After a long, late evening conversion with hotels.com customer service, they eventually issued me with a refund for nights 2 and 3 by hotels.com. I was then able to book another property a few minutes walk away which turned out to be great. After this awful evening of arguing with the hotel and being on hold for nearly 2 hours with hotels.com, the breakfast the next morning was better than expected. The quality of the food was average for Italy, but there was a pretty extensive selection.

Upon our check out, we were told of a train and bus strike. We were heading from Napoli to Rome by train. Asked about alternatives, and was told to go to train station and grab a cab. We took a cab that was ordered to go to train station. He agreed to take us to Rome for 500.00 euros. We thought we had no choice. Hotel should have helped us since strikes are frequent they had no clue about private busses to go to Rome for about 60.00 euros. Very disappointed in lack of knowledge or trying to help us in anyway. The hotel in Rome couldn’t believe that this hotel could not provide us with alternatives. No initiative. Very disappointed. We over spent because hotel gave us no options. It would be nice if hotel offered us some compensation.

A very good hotel in the heart of Naples. Great staff, spacious and comfortable room, we even had a nice view of the city from our window. The hotel has a great private courtyard for relaxing and eating breakfast. Very nice! And the included breakfast was fabulous! It is close to walking to many sites in Naples. I highly recommend it if you want to explore the sites in Naples including museums, restaurants, and various interesting neighborhoods!