So far so good

Although an older hotel it is nonetheless well maintained and its staff very professional. We will be happy to stay again.

Happy to stay in this hotel again

Excellent hotel. Huge room, fantastic bed, it worth the location. The service is very important for the hotel and more than any other thing, they are honest. It is a real bargain at this price.

It's an old style 5 star hotel. The building itself is old but the staff do well to keep up a good welcoming service. Rooms are of decent sized. Best part was having the metro station exit (number 7) right by the front door of the hotel. Very convenient to get to Pudong airport on metro and maglev.

It was nice to stay this hotel

Nice place, nice staff. A little old school but comfortable. the breakfast buffet was big, but for a Scandinavian, I was missing some things, but I think that's normal.

Great location, comfy room, excellent service and close to the metro, line 2 and 4.

the people needs to improve the communication

Really close to the subway line. Kind of out dated. The gym is a joke though. They placed only cardio equipment in 2 rooms and called it a gym so only 4 people can work out.

Excellent experience. Everything was great. I stayed in the executive room and had ordered two items from JingDong which came after I checked out. A manager Chen arranged to have them shipped to my parents' address in Shanghai. He really went extra mile to help customers. Kudos to him and other employees at HuaTing.

Good overall hotel, in a convenient location that unfortunately does not boast anything special. Close enough however to underground train lines 1 & 4 to travel easily to other places in Shanghai. Breakfast was OK but during the busy days we stayed there it was a struggle to get to some of the popular foods. Close enough to ECUST campus to attend the symposium hosted there. Good memories overall.

Customer service was exceptional..

as usual happy to be at that place

It was an excellent expereince on all levels. Thank you so much!

The hotel looks nice from the pictures, but I needs desperate updating in the rooms. Most staff, aside from the door man and the housekeepers who were wonderful to me were VERY SHORT with me and not accommodating. The website states airport shuttle. Free, to and from. “ airport. The staff stated, not to MY airport when I tried to have the shuttle pick me up from the airport. So when I arrived at the hotel I looked in their literature and found “ free airport shuttle to and from airport “ it does NOT state or specify which or only one. I traveled throughout China for five weeks. No problems and EXCELLENT service every where else. With a rating this high I expected the same. Would NEVER recommend this hotel.

Fantastic breakfast!!

This hotel mattress and all furnitures are too old. Especially, bath rooms are looks very old and not quite clean.

Hotel is a little old but the location is good.

Overall is pretty good. Great location with subway station next door, which is very convenient for travel in Shanghai. The are not many power plugs in the room for charging the phones, and no plugs nearby beds. The shower head cannot be taken down. Relatively older facility compare to other newly built 5-star hotels in Shanghai. But with such good price, I highly recommend it.