Overall Ratings & Reviews Cascade Gardens

Cascade Gardens is a lovely spot to spend some time in Cairns. Sam at reception is an absolute gem! Very helpful and friendly. Highly recommend it

The studio was large and clean, we liked the security screens on the patio door and window so we could leave them open and get fresh air. the only problem was there was a smoker in a lower room and we could smell smoke when they lit one up on their patio

Pros: large unit with outdoor area. 2 TVs. All the necessary for cooking. Pool area is relaxing and beautiful. Lots of space to park. Staff is super friendly and helpful and their pets are the best! Easy walk to Lagoon area and minutes away from the Esplanade. Super quiet - didn’t hear any noise from outside, hallway, or other units. Cons: Dated unit. AC wasn’t the best, so the room smelled damp. Staff office hours are hit or miss.

Arrived to room and found it to be very dated and could barely get the air con to work. Room wasn’t clean and found bed bugs on arrival. Left room to stay in another hotel for 4 nights instead and got a full refund. Sam the manger was good to deal with.

Very close to CBD, easy to walk to tourist friendly markets, dining, entertainment & the cairns Esplanade. Kitchenette & room were also great size..

Close to most things

Nothing unique. Clean. Friendly and helpful.

No staff available 24 hours. No change of bedding or towels like hotels. Very old building and there were open spaces on the wooden floor. For a week stay we then have to buy soap. No other stuff available like shower lotions shampoo, cream . They asked to use the laundry with payment. Probably this place is for monthly stays not for holidays for tourists.

We had a good stay at cascade gardens. The room was clean and comfortable. Easy walking into Cairns city.

All good

The property is a nice place to stay for those who don't want to spend a fortune on accommodation. You are looking at a three block walk to the heart of the Esplanade. The appartment was good, and allows you to cook (as food on Esplanade is very pricey). I would like to see a little portable stove in the kitchen to allow you to bake things. The only frustrating thing about my stay was the television. It would suddenly lose picture after 2 or 3 hours! The pool is nice and deep, and the garden offers shade and privacy.

Nice place to stay, convenient location, friendly staff.

Awesome location, generous size room. Also, didn’t really appreciate the strict rules about taking your own rubbish downstairs at the end of the stay. It’s fine that there was no cleaning during stay but couldn’t the person cleaning the room at the end of the stay put the rubbish out? Overall I though the room was good value for money - except the bathroom was not just mouldy (the tile and shower floor and walls) but there was a strange “vacuum” created when in shower stall itself which resulted in the shower curtain being sucked toward you and against your body. I tried leaving the bathroom door open, closed, fan on, fan off - nothing worked. This could have been resolved with a proper, heavier, shower curtain and not just a flimsy nylon liner. Again, good value for money, just be aware of tiny mouldy bathroom.

All round loved the accommodation.

Easy experience

Needs a lift

Friendly helpful staff, spacious apartment and relaxing pool area. Easy walk to esplanade and CBD

Thank you for making my first visit to Cairns safe and comfortable. Sam and Irene were very gracious hosts, assisting with early check-in and early check-out, directions and recommendations. Quaint, old school charm. The location is ideal and walking distance to everything, from the esplanade and CBD, to the marina and Central Station. Tour pick ups were conveniently located at the hotel or the Novotel 2 blocks away. I never felt unsafe walking to/from rhe hotel, no matter the hour. The room was spacious and comfortable, albeit, no lift, so you'll have to carry your bags. The kitchen was well appointed and the washer and dryer were a blessing.The pool is tranquil for an evenings swim after a long day, although the flying foxes were quite the surprise at dusk. If I do return to Cairns, I will likely book again.

If you are willing to walk short distances it is quite accessible to all amenities

It was a great place as far as position. Some maintenance is needed. Out sliding door handle was broken and I meant to tell them that the shower was a little slippery to get into. A little concern as I had an elderly friend stay with me and we both thought that.