City Express by Marriott Ciudad de México EBC Reforma

Explore City Express by Marriott Ciudad de México EBC Reforma
8.2
Very Good
From 769 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.8

Service and Facilites

8.4

Traveller Reviews City Express by Marriott Ciudad de México EBC Reforma

Number of reviews per page
20
40
Top reviews
Jorge
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, the staff was excellent, and everything was very clean. Everything was perfect. I would definitely stay there again.
Lawrence
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My brother and I stayed for over 5 days for World Cup festivities. Our first time in CDMX and so being close to the mall, banks, restaurants and shops made everything much easier. The staff could communicate to us in English and understood our limited Spanish. We will be learning more for next time. The hotel is wonderful the only thing being a slow draining shower. Otherwise we would definitely stay here again. Also the breakfast provided was delicious and mostly convenient.
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John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location for bars and restaurants. Breakfast could do with more option for European visitors in my opinion.
Pilar
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Ramón
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is very well located, the staff is attentive, the room is comfortable, the breakfast is generally good, the only thing they lack, and it is essential for me to choose this hotel again or not, is that they have parking or an agreement with the plaza next door.
Alicia
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beds are not comfortable, the frozen vegetables on eggs are bad. I don’t recommend the food in this hotel.
Sergio david
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La ver
Leticia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing property very accessible to Dining and Entertainment Recommend this property
Graciela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I live it!! Very clean Very lovely people Very nice!!!
Victor
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Do not stay at this hotel. Their rooms are not clean. Our room smelled like someone had been smoking, and it was very humid. Someone had spilled something red behind the door and it was not cleaned. The floor was very dusty. We reported this to the front desk. They sent the cleaning manager, who disputed our claim by saying the room smelled fine — it did not. After a while we received a phone call from the lobby asking us to go upstairs to wait in another room while both rooms (ours and the one upstairs) were being cleaned. It was senseless. We asked to wait in the lobby and to be moved to a different room. The receptionist resisted but finally agreed to move us to the upstairs room that was being cleaned. Guess what? The room was only partially cleaned: the bed and bathroom were cleaned, but the floor was dirty and very dusty, especially by the windows. By the way, they use some kind of odor spray in the rooms (the receptionist told me this over the phone). I would not recommend this hotel at all. Please stay somewhere else.
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Luz
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The locations is perfect, walking distance to restaurants, bars. Great place to stay
Armando
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very convenient place
Jack
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If I ever come back I would stay here again the staff was nice and helpful, the breakfast was really good also the area was in a good location a lot stores and restaurants, 10 min walk to the Angel de la independencia.
Gildardo
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was excellent and was easy to walk around.
DIRK
icon-
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My suite was not ready when I arrived and was told it wouldn't be ready for another day, so I was placed in a standard room. I was given a bottle of water and a pack of nuts as an apology. Upon arrival to the standard room, the room didn't have a shower curtain or an iron. So, I wondering do I get some sort of partial credit or refund for not being able to get the room I paid for for an entire day?
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Gina
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Pefect
Daniel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Breakfast was the same every single day
Jose Raul Bonilla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good location
gerardo
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Breakfast below avg. Hotel not remodeled.
Aaron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Number of reviews per page
20
40