Overall Ratings & Reviews Hampton Inn and Suites Abilene I-20

Nice, clean, bed mattress was c

Very nice, quiet, clean, and the room was dark at night.

Expensive sodas at desk,no vending machine. Ice machine on 2nd floor. Our room was on 1st. My travel companion went to desk to ask about ice, she cannot walk good or far. He said well if you get from the kitchen, it would be melted by the time you get to your room.(?) The kitchen dining area was right across from check in and across the hall from our room. Very little choices in the grocery area. We couldn't get key card to read at side door and clerk just said well that happens sometimes. He offered no alternative. Bed was comfortable. Shower was nice. Front desk staff was not friendly at all on our check out day. I was very disappointed. I travel to Abilene often but will not choose the hotel again.

Nice hotel right on I-20

Here’s the deal…people say you pay for what you get but we didn’t want to go broke for just a night stay. Our check-in staff Alyssa was soooo sweet and made check-in easy. The price ended up being very reasonable. My only complaint and this is a matter of preference and that is our bad was a little too hard for our taste. Everything else was great! Shower pressure was amazing. Breakfast, DELICIOUS! They had flavored waters besides juice and it was refreshing! Thank you for a great stay!

I always like being close to the highway that I am traveling. This worked great.

They were doing wallpaper in the halls on the 100 right wing and had to close the gym.

Quick and friendly check in, very pleasant lady.

Nice hotel. Friendly staff. Good parking when towing a trailer. Several RV spots taken up by cars parked in them. Signage may help that issue. Very comfortable and good service.

Convenient close to interstate

Nice hotel. Very helpful staff.

Good place for price

Staff was pleasantly helpful, room was large and clean, easy to get to and from the campus

People were nice and it is clean

It was great, breakfast excellent

The bed was the onlly issue I had. It was absolutely to firm for me, and the feather downs for pillows were amazing however, the lack of other options was disappointing.

The staff was very friendly & helpful. Check in was easy. Breakfast was very good. The a/c in our room was a little noisy but did cool very well.

This location was very well kept. The problem we had was the beds are very uncomfortable and pillows are horrible. Upon checkout the lady at the front desk didn’t even ask how our stay was. More than likely will not return..

Excellent property, but limited dining except for fast food.

Nice place to stay. Staff- excellent. Only negative was the TV-with 2 remotes, tv was impossible to use. One remote did not work at all. Perhaps it just needed batteries, but I didn’t have anymore time to mess with it.