Best Western Terminus Hotel

Explore Best Western Terminus Hotel
8.8
Very Good
From 517 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

9.0

Traveller Reviews Best Western Terminus Hotel

Number of reviews per page
20
40
Top reviews
Shay
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

i come this hotel any time in sofia love it
Brandy
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a perfectly fine hotel, the bed was great and pillows were firm not hollow like hotels tend to give, breakfast was okay, the traditional Bulgarian breakfast. My only real issue other than some missing basic amenities like an iron, was that the shower looked like it had deep mold in it and every time I showered a mass amount of water would fall out onto the floor and I'd often have to soak it up with towels.
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Yen
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location neat train, bus station. Smallish room with basic amenities, good breakfast
Farhad
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is not 4 stars hotel maximum 3 stars. No air conditioning, no shampoos, no pool/gym.
Rica
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was very nice, the area negated by the city, but nothing to do with the hotel. Good breakfast, clean and free parking and close to central Station. Good place for lower budget.
Imtiaz
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really enjoyed my stay at the hotel. Breakfast was amazing and service was great.
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast was wonderful. Staff was kind and very helpful. Room was as expected. Very close to train and bus station, 20 minute walk to Serdika.
Jeffrey Wade
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff at this hotel was just excellent. From the two women who ran the breakfast in the morning to the people at reception. They were helpful, polite, prompt, friendly. The location is excellent, too - right by the central bus and train stations with lots of bus, tramway and metro connections available. Our room had a bit of a cleanliness issue which we reported to the staff and they seemed concerned. The surface of everything was very clean but a look under the bed or under a mattress was a bit gross.
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Janice
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8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Best Western Terminus is a pretty decent hotel, and I would recommend to others. The staff was friendly and helpful from start to finish. I had questions about getting around the city and different sites, and they were quick to provide guidance about the city. My room was cozy and free of issues for the most part. Daily housekeeping was good. The breakfast buffet was edible, having a bit of variety for everyone. I wasn’t crazy about the outside location and area, which was not far from the bus station; however, I felt safe within the hotel and immediate area.
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peter
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

good location close to train station, and about 10 minutes walk to the interesting local market ( the womens market) freindly staff ,good breakfast and very comfortable room at a good price
Cory
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8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

N/a
David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent staff
Percy
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

very friendly staff, very clean and spacious room. the price is unbeatable for how nice of a room it was. my only complaint is the mini fridge wasn't very cold or secured down but a very minor thing. i really enjoyed my stay here.
DYLAN
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, nice breakfast, and close to the train station for easy access to the city centre. I would stay here again
yang
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall it is an average hotel.
Manohar
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good breakfast
REON
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good location Very helpful staff Nice size rooms Carpet was a bit dirty Good breakfast
John
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Located across from Central rail station and tram stops. Helpful reception. Comfortable room with good soundproofing. The air conditioning was good. Bed very comfortable. Breakfast was a fair selection of tasty items, both hot and cold fare.
William
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice hotel
Dilip
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Yes everything was really good , specially breakfast and transportation
Number of reviews per page
20
40