Overall Ratings & Reviews Best Western Plus Castlerock Inn & Suites

Places is dated. And room are semi clean. Breakfast was good.

68-degree room with small blankets and a loud highway all night long. Rude desk help at 11:30 pm. Sorry I didn’t have cash and you had to set up a CC payment. Not worth the money.

Enjoyed everything about this hotel.

I like it when I'm surprised. We arrived in Bentonville late and reserved the room without first inspecting the hotel. It was wonderful! Friendly staff and very accommodating to our requests and needs. Great bathroom with excellent water pressure, and the beds were very comfortable. The breakfast was fantastic. This is a property I will return to next time I'm traveling through Arkansas. If you're looking for a reasonably priced hotel you can trust, you've found it!

The room and staff were great, and the breakfast was delicious!

Perfect. Just what we needed and expected!

Nice

People and room were awesome only complaint coffee at breakfast did not taste great.

Great place to stay. Very clean and quiet, friendly staff. A very enjoyable stay.

Great location and hotel.

Great customer service

Location and staff made our stay quite pleasant.

Staff was friendly however rooms were dirty. The first night was ok but the dust was very noticeable, as we were just in bed relaxing we saw two small bugs crawl on the bed and a spider. They were able to get us another room but very disappointed as I’ve always had good experiences with best western.

Staff was kind. Breakfast was great. Cleanliness was great as well.

Extremely noisy outdoors. We were on the front side of the building and could hear every single car that drove past. Air conditioner was noisy. Mattress was absolutely the worst we have ever slept on. Would not recommend this place to my worst enemy.

Nice place reasonable rates compatrbly.

Difficult to sleep with loud road noise.

I had a very pleasant stay! The room was exceptionally clean, and the bed was extra comfy. Breakfast was very good and the location of the hotel was convenient to restaurants and shopping. The staff was very friendly. Thank you!!

Was an Amazing stay

Was an amazing stay