Overall Ratings & Reviews Les Jardins De La Koutoubia

The hotel is beautiful. Staff are very helpful and friendly. They upgraded our room which was very kind.

Wonderful stay would definitely stay here again whenever we’re back in Marrakech!!!

This was an amazing hotel to stay in. Very central and walkable. The staff were incredibly welcoming and friendly.

All great only the pool service could be faster. Restaurant great food, service the same menu all 5 days. Front desk great. Don’t book anything prior they can organize it all.

Fantastic hotel in the city walls, walkable to everything and felt safe. Staff were great, changed up large notes and the welcome tea/pastry was a nice touch. We were lucky and got upgraded, the room had dressing gowns and slippers, and everything you could wish for. The Indian restaurant was lovely, as was the heated rooftop pool. Would definitely recommend and stay if we came back xx

The property was tired. Extra charges to use the spa pool for guest. We did have a spa massage which was very average and the therapist weren’t really engaging. The indoor spa pool wasn’t warm enough. We did eat in the restaurant and it was average. Generally all staff were pleasant. Our room had been plastered in the bathroom and bedroom and wasn’t redecorated? An average hotel close to the square so this was convenient. We went for a winter sun break and the weather was great!

The location is PERFECT! Just at the entrance of the main medina and a few blocks from Koutoubia Mosque. The hotel is beautiful. All the restaurants are great. The staff is great. Registration not so great... We booked for 10 days to be paid at the end of our stay. After 3 days, we learned we needed to leave early. We gave 7 DAYS notice we were leaving 4 days early and the hotel refused to allow us to cancel those 4 days with the rationale it was high season and they didnt want to make this exception. So we ended up paying for 4 days we didn’t stay ($2,400).

Amazing location !!!

Beautiful hotel that is steps away from the main square and souks. An oasis of luxury. I would highly recommend. We really enjoyed the spa, sky bar and pool. We enjoyed the Parisian restaurant on site.

Beautiful property with excellent staff - so warm and welcoming. Expedia should try and reflect the properties nomenclature for the room grades as this got very confusing onsite.

The Customer relations manager was very emphatic and responsive to our needs.

Amazing oasis of calm

This hotel was recommended, and it met our expectations. It’s a lovely hotel that is well kept. It is right next to the Medina so you’re just a few hundred feet from all the excitement of the old city. When you’re done shopping, it’s nice to come back to the solitude of this hotel.

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Hotel isn’t bad it is just ok clean nice staff but very limited options on dining

The hotel was beautiful oasis away from the hustle and bustle you see right outside. The location was great because it give you the experience of being by the medina without going in too far. The staff was wonderful and friendly. I highly recommend staying and I look forward to coming back.

We had a great few days at La Koutoubia. If it was adults only and the downstairs pool was heated, this place would be perfect! The Indian restaurant was great!

overall was a good

Very dated property. Staff very "curt" and "dry". A/C never worked during our two night stay despite several calls to front desk, all we got was excuses. We specifically looked for a 5 Star facility while booking but were disappointed in our choice, service and facilities are nowhere close to a "5 Star". Only good part is its location, which is right on the edge of old town. Sorry I have to leave such a review but I wanted to be fair to future travelers.

Les Jardin de la Koutoubia is the quintessential Moroccan hotel that effortlessly melds superb service and western luxuries with outstanding Moroccan flair and ambiance. The staff were outstanding, and we were never disappointed when we ate in any of the hotel restaurants. It's a gem of a hotel - steps away yet worlds apart from the bustle of Jemma El-Fnaa.