Overall Ratings & Reviews Naama Bay Hotel & Resort

Excellent

The hotel grounds and pools are lovely. The staff are excellent and cannot do enough for you. The rooms are roomy with a large balcony overlooking a pool area, beds are comfortable and rooms are clean but a bit dated, The all inclusive is not worth it, drinks choice is awful and wine is only served with meals, only red and white no rose ! Food is okay but bland and caters more for Russian guests , better at the Grill where we had lunch every day, the main restaurant is hectic and not as nice, we mostly had dinner out of the hotel but the Bhorat and the Blue Dome are lovely and you get a discount if you are a guest at the hotel, This could be a gem of a hotel if they got the all Inclusive aspect right, better selection of drinks and cocktails, beach party that is included instead of wanting to charge you $6 for a bbq and ‘free alcohol’ when you have paid for AI The hotel is perfectly situated right in Naama Bay near everything and directly across from the Hard Rock Cafe and Soho Square, bars and shops

The beds seemed not updated and not clean enough. One of the staff who was responsible acted inappropriately.

Hotels location is brilliant. Staff from management level to cleaners all spot on. Food is very minimum with just a handful of dishes. They charge to use sauna and steam. Gym is free but items hardly working. Late night snack was embarrassing with just chips and bread serving. They also charge for drinks at some bars despite being fully inclusive.

The location was great. But the rooms were basic but cleans. Showers were not in great condition. and was really disappointed with the dining selection of food and drinks. Also the all inclusive availability throughout the day is very poor for food,snacks and drinks

The dirtiest hotel I have ever seen in my life!! Staff is terrible

It doesn’t deserve 2 star rating Bad quality of hotel and restaurant

I waited at reception long time... There were power outages... Breaks in Wi-Fi reception... Didn't answer my email...

The only thing it is old and not clean rooms , The property condition doesn’t look like five star hotel it’s look like three star hotel not more than that but the quality of the service is very high the property location is fantastic the only comment is the old of the property the age of the property and the food quality it’s just okay not more than okay

The location

This Hotel is central, tight in the heart of naama bay... The breakfast is mediocre.

It was amazing place, people and Staff, specially Ghada and Mohamed from reception 🙏

Hi its nice hotel I love the hotel and I love the stuff I would recommend going there again their food is amazing and very clean

I've stayed many times at Tropitel and know many of the staff. I always receive good service from the bar and pool staff and show my appreciation with some tips which goes a long way in Egypt. So look after these guys! The Hotel location is good and has some great restaurants adjoined in Boharat and Blue Stone where the food and service is excellent. Looking forward to my next visit.

It has HOT HOT HOT pools! Yes! They heat the water in the pool, I think the only resort in the whole of Egypt to do so! so IT is nice to swim in the winter months! and the water slides are great for kids! It tries to be a mini CLUBMED. with yoga, crazysigns, disco, aqua aerobics and so forth. The food is amazing but if you wanted to safe money, then the food choices outside is wonderful! The beach is 3 mins walk. Check was very very very slow, it took us 70mins before we got a room! Animation Staff are great. Enthusiastic youngsters from all over the world. Will come again!

The room was old and not very clean. Toilet and shower wasn't functioning properly. The staff was asked for repairs and they were positive. Unfortunately taxis were not allowed to reach the entrance of the hotel.

The waiters at the restaurant and all the staff over there are really polite and friendly, and there was a variety of food options.

Very good hotel , very good location,very good food, excellent animation

The property is filthy. I booked a triple king sea view room. They gave me a double bed single room. Once I walked in the room it had a funny smell. It smell like mold. The bathroom was filthy. The shower curtain was filthy. It had mold growing on it. The tub was filthy you see the dirt. The toilet had the dirt ring around it. This room was never clean. The entire bathroom was disgusting. I did speak with the manager he offer to get the room clean. I decline because it should have been done before I arrived. They offer to give me a king bed the next day. I did not stay at the hotel at all. I left to another hotel.

I wouldn’t recommend it