Overall Ratings & Reviews Pandanus Resort

Traveloka (186)
Other sources (406)
9.0
Exceptional
From 186 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

8.8

Service and Facilites

9.0

People often mention about Pandanus Resort
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Family Friendly (21)
Hotel Area (16)
Activity Option (15)
Bathroom (15)
Taste (15)
Staff Friendliness (14)
Bedroom (14)
Variety (14)
Ambiance (13)
Room Space (13)
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Traveller Reviews Pandanus Resort

Number of reviews per page
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40
Customer reviews
L***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 hour(s) ago
The resort's service and facilities are very reasonably priced. The services here are suitable for families with young children, and there are many on-site activities perfect for extended vacations. My family and I will definitely return here 😊
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Nguyen H. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything was fine, except the dinner buffet (which I bought with my ticket) was a bit disappointing for the price.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a wonderful time at the resort. The quality of service in the rooms and restaurants, as well as other amenities like the swimming pool, were excellent. Especially on weekends, the resort offers craft classes, and I learned how to weave leaves to create very cute crafts.
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
good...... ..... ...... .......
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Thơm N.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It was a wonderful experience receiving extremely attentive service from the staff.
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yen n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended. I took my foreign friends there and we had a wonderful time here. Everything is new and clean. Nothing to complain about.
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N***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The resort is spacious with lots of flowers and beautiful natural scenery. The staff are incredibly lovely and always go the extra mile to assist guests. It's perfect for enjoying a peaceful and relaxing summer, with two swimming pools and the resort right by the beach. I tried the breakfast buffet and à la carte dishes, and I'd rate it a 7/10. However, the desserts weren't very good. The rooms are also cute, but the furniture is a bit old.
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DANG K. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The resort is old, so the facilities are a bit run-down, but considering the price and the quality of service I received, it was completely worth it. The breakfast buffet was delicious. I didn't rate the dinner very highly. The staff were friendly and enthusiastic.
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+4
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T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff were friendly, the rooms were clean, and it perfectly suited my parents' taste, ideal for a relaxing vacation.
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T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff were enthusiastic. Acoustic music played from the bar until 10 PM, which didn't disturb guests' rest. The room next to the elevator lobby might get flooded during heavy rain, but the housekeeping staff were very helpful. The resort has a spacious and refreshing environment, a nice beach, and a large swimming pool. I will visit again.
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Như M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The beach is clean and private, and the breakfast is varied and delicious.
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Linh T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff were very friendly and welcoming, making our family experience even better.
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ho ngoc h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms were clean, the atmosphere was quiet, perfect for a relaxing getaway. I'll definitely come back! All the staff were lovely.
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X***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Beautiful, good service, spacious grounds, location not too far from the white sand dunes and close to the red sand dunes.
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2 people find it helpful
Nhung N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good service, attentive staff, a bit far from the city center, suitable for a relaxing and quiet getaway. Overall, it's decent for the price.
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1 people find it helpful
v***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good service, reasonable prices, enthusiastic staff, and a wonderful atmosphere.
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2 people find it helpful
Q***g
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
The resort had a lot of flies in the dining area and mosquitoes on the beach in the evening.
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phan l. n. b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The resort is beautiful and spacious, the beach is clean, and the buffet offers a variety of breakfast options.
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Anh N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
When I arrived to check in, the staff informed me they were upgrading my room. However, I didn't like the room on the upper floor, so I told them I didn't need an upgrade and wanted to keep my original room. The receptionist said they were out of the room I had booked and automatically upgraded me. I had no other choice. However, when I went to my room and saw the view of the adjacent plot of land with a small shack, which I didn't like, I called the reception to request a room change. They then managed to arrange the exact same room I had originally booked and moved me to it within 5 minutes. I disliked the unprofessional behavior of the staff initially, and the hotel shouldn't have upgraded me without my prior consent. Upgrading a room isn't always a customer's request.
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Nguyen N. T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
This is my second time here and I still feel great. The resort's facilities and restrooms are good, and they provide snacks and small meals for the children. The resort is close to the beach, so my family and I can enjoy ourselves freely. I will definitely come back if I have the chance!
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2 people find it helpful
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