Nice hotel in a convenient location. Our room was great.

The hotel was lovely, the staff were really nice. It's ideally located right next to the train station, and you cannot hear the trains at all. It was a bit disappointing that the TV was smart, but not connected to the internet, as confirmed by reception.

Lovely property with great staff. Breakfast was lovely too.

It is at the train station which is good if you are traveling a lot - it is in a good location but a bit far from the good restaurants and things to see. It was good for me as ı prefer to walk a lot.

Comfortable beds, fantastic shower, great location and having a tea by the pool in the mornings is perfect.

Clean, comfortable, quiet room with a view. Great breakfast with fresh hot & cold options. Very convenient to the train station.

Lovely hotel, very well locates for all transport links and a 29 minute walk to the old town. Nice pool area although no bar, a great one night stop over

Very clean

Nos asignaron cuarto al final del pasillo del piso en el ala sur donde no hay calefacción (o no funciona). Nos estábamos muriendo de frío hasta que preguntamos, y enseguida nos enviaron dos heaters portátiles. Me pregunto y si no hubiéramos preguntado? El hotel muy bonito y limpio. Habitaciones espaciosas y pegado a la estación María Zambrana perfecto para una ultima noches si sales temprano en tren.

The a/c didn't work and the shower flooded. The rooms were not well maintained.

Everything not happy

The bed was comfortable but the rooms are starting to show wear and use. The front desk staff didn’t seem super friendly. I wouldn’t stay again for the price we paid.

Hotel in a very convenient location with access to bus, metro and main line stations. Rooms adequate for 3/4 day stay. Larger wardrobe space would help. Area for tea/ coffee making very poor.. Hotel staff were very good and friendly. Breakfast good with plenty of selection.

Excellent service, friendly staff, clean room, daily room cleaning

Room was clean and well appointed. You can use the app to order different pillows, more coffee, etc. Service was excellent. We used the gym as well which is well equipped. One thing to note is that although the rooms have AC, this is not operating in the winter months. The rooms are kept very warm so our only option was to open a window. The street noise was considerable given we were there on a holiday. We were only there a couple nights so we managed but if you need a cool room to sleep, this might not be the hotel for you depending on the time of year.

Great hotel with excellent reception staff, the hot food buffet at breakfast was poor. The bar staff in the evenings seemed very somber, not at all friendly and chatty.

Personnel aimable, chambre propre. Équipement a besoin dé amélioration (porte salle de bain). Accès wifi enregistrement compliqué .

Staff very helpful; lovely modern hotel, very stylish

Excellent as always.

Problem with ac