Great service, very attentive a kind staff

Buena ubicacion

Terrible customer service at the front desk.

Very nice atmosphere, very kind staff, well located, I would stay there again.

Hotel is very adequate and location is great.

Excellent location, lovely comfortable bed.

Excelente atención y disposición del personal. Camas cómodas. Dispensadores de agua en los pisos así como en el lobby. Incluso en la habitación disponen una botella de vidrio reutilizable. Habitaciones bien aisladas del ambiente exterior, incluyendo el ruido y temperatura. Un centro comercial moderno está al pasar la calle donde hay restaurantes, cafés y comercio. En el desayuno una excelente variedad de alimentos. Frutas, panes, panecillos, lacteos, cafés, infusione, té, variedad de huevos y acompañantes calientes y fríos. Entre esos quesos y jamones. Entiendo que recién estaban estrenando carta en en restaurante. Una muy buena variedad y calidad de alimentos. El entrecot a la parrilla puede estar en el top 3 de carnes que me he comido. Viajo por trabajo por lo cual visito diferentes países con frecuencia. Antes ya me había hospedado acá y regresaré siempre que esté en Santiago.

Parking okay

Very good

Excellent hotel, great location and amazing staff.

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Excelente

The Xperia ce was very good and service was excellent

Lovely rooms, helpful staff

Breakfast is great. Staff excelent. Room very clean.

Some staff are wonderful, some are not! The location is useful for Santiago.

Very welcoming staff - honored the early checking VIP perk and allowed us to check in at 10:30 AM. We had a great room view a nice view. Breakfast service was great (especially Nicolas was awesome) - they brought "made to order" eggs, avocado toast etc. Room we very nice, clean and spacious. Location of this hotel is THE BEST with direct access to the Metro and large shopping malls.

El hotel posee muy buena ubicacion y conexion a todos los puntos de interes dentro de Santiago. El personal muy atento. El desayuno buffet muy completo, todos muy atentos y amables. Habitaciones limpias. Gran experiencia!!

This place is very centrally located very convenient easy parking good restaurant The rooms are very clean very convenient easy to go anywhere very close to the Metro And very close also to a shopping center I truly recommend this place

The location of the hotel was terrific near restaurants and shopping. The breakfast buffet was outstanding, many options and flexible hours. We had several issues - 1) we were assigned a room and when we used the key to open our room, someone else was already in the room. We went down to reception and they gave us another room and a drink coupon for their mistake. When we went to use the drink coupon, it was limited to minimal options. 2) There was a constant leak on the bathroom floor when the shower was used as well as an area that seemed corrosive, not up to the standard of the hotel. 3) When the maid came in to make up the room, she did not provide any additional hand or wash cloths and kept a dirty one that we had used and hung on the towel bar to reused. They were very accommodating about holding our luggage for a late flight and most of the staff was extremely friendly and helpful.