The room was very clean. The bed, pillows, linens and blankets were very comfortable. The heating thermostat didn't work and though the outside temps hovered around 0 degrees F, the room heater could not be controlled so we ended up switching it to AC mode so we could sleep. The bathroom sink didn't drain, the shower glass doors wouldn't slide, and the bathroom light bulb was burnt out. We reported all of this to the front desk when checking out but got the impression our input was unwelcome and irrelevant.