9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews AX The Palace

Number of reviews per page
20
40
Top reviews
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean, comfortable and very quiet. The staff went above and were very helpful. The breakfast and evening had a variety to choose from and something for everyone’s taste. The indoor pool was very relaxing and quiet.
Laila
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I absolutely do not recommend it.
Sukhdeep
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location with the ferry to Valletta only a 5-10 minute walk away. Staff are very friendly and helpful. Great variety for breakfast. Would recommend
Jason
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The welcome bottle of wine and pleasant/helpful staff were much appreciated. The cleaning staff needs work and the property should have ‘do not disturb & make up the room’ sign/s for the maid staff. They don’t seem to know what is needed for obvious reasons. The room service & food were excellent and the balcony view of Valletta was sublime.
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Barak
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at AX The Palace for a week with 2 children in a family room, which was quite big, with a huge bed for the parents and a sofa bed for the kids. Breakfast was excellent with everything you can think of (from cereals to cooked English breakfast, from vegetables and plenty of salads to fruit and desserts). The indoor swimming pool was a great addition, and we used it daily especially in the afternoons, after exploring Malta during the day. The outdoor pool was a bit chilly for April, but in the summer it must be amazing. As we booked half board we also had 7 dinners. Although the food was great, it felt a bit repetitive on some days. The staff were all fantastic, very helpful and attentive. Location of the hotel is also amazing - in the heart of Sliema, minutes walk from the Valletta ferry and plenty of cafes and restaurant around as well. We used the indoor swimming pool daily in the afternoons, after exploring Malta during the day. The outdoor pool was bigger but it was a bit chilly for us to make use of it on most days. We are sure it's amazing in the summer!
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James
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Breakfast offered a good range. Staff went above and beyond, friendly, helpful and welcoming.
Thomas
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in was great. Family room was massive it was like a Presidential Suite. No toiletries in bathroom, I would expect it to be there. On certain days no on picks up the phone eg reception, housekeeping which was frustrating. Room A/C doesn’t work properly, hair dryer and bathroom tub drain doesn’t work, disappointed. Breakfast was excellent, great selection of full English and continental, juices was poor it was watered down. Breakfast staff was good. Indoor pool was fantastic along with the steam/sauna. Hotel was indeed a palace, very spacious and very close to ferry terminal 8-10min walk. I would not rate this as a 5 star premium hotel. It’s lacking in some areas. But a very good stay although.
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Adrian
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and warm rooms, lovely views from the top floors, excellent breakfast and evening dining, friendly and helpful staff. Well done!
Lisa
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Short 3 night break in Sliema with my daughter. Wonderful hotel, great location. Staff very friendly and helpful. Was upgraded to a junior suite, with an amazing balcony and views. Fantastic choice for breakfast. Coffe and cake in the bar area soooo good. Definitely recommend and will return.
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

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Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff at the hotel were superb. The room was lovely and incredibly clean. The food was excellent.
Tanya Mae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful helpful professional staff everywhere in the hotel. We enjoyed the indoor pool and spa. Fabulous walkable location. Breakfast was top-notch!
wang
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good stay
Evelyn Chipo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean and spacious rooms. The staff was very respectful and friendly.
Kate
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great room, large and spacious with a good view from the balcony. Our room was upgraded on check-in. The staff were always friendly and helpful. The inside pool was a little small, so crowded at times, but still a good place to relax. The TemptAsian restaurant served excellent food. The hotel was ideally located for walking to the Sliema ferry/buses and to local restaurants as well.
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Julie
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Cleanliness, facilities and staff
Stephanie
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great stay good location and amenities
Alessia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean, service was prefect. There was no place for any type of complaints
Eric
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Extremely helpful and courteous staff, clean rooms and great buffet breakfast and dinner. Good location and nice amenities with indoor connection to AX Victoria.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great room, staff were fantastic, great location, breakfast was amazing
Number of reviews per page
20
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