Overall Ratings & Reviews Hilton Garden Inn Macon / Mercer University

I stay here frequently and will probably continue, however, this stay wasn’t great. The in room smoke detector went off very loudly just after I fell asleep. There was no smoke or heat. Then I waited for the maintenance guy to come from home to say he had no idea why. Then in the morning the coffee machine didn’t work. On the good side, Larraine runs the restaurant very well!

Bathroom tile discolored and roaches.smh

Trees around parking weeped sap all over the car. Extremely difficult to clean

Very convenient for families visiting Mercer University.

Everything went great, after we got our room... check in was 3pm, when we arrived, a little after 4, it still wasn't ready... had to wait another 30 minutes or so... we went out to the pool deck to relax for a bit our last night there... only to have a local lady, that i guess someone at the hotel knows, and was a little tipsy and a very chatty woman decided that we were her new best friends... she said she brings her daughter there to swim sometimes... she was harmless, but there was no relaxing with her chatting so much... not sure also the hotel wants the liability of locals coming and swimming at free will....

The individual at the front desk when I checked in was rude and acted as though I was just bothering them. The room was fine but the TV remote was not working correctly. The location was fantastic but that’s about it.

Staff was very friendly

Did not like the expensive breakfast.

Nothing special

Super convenient to Mercer, pleasant staff, easy, check-in, easy checkout

The beds were old and did not have any support in them. The gentleman in the kitchen was so kind and friendly, but the lady taking the orders at 7AM hated her job. She was fussing about why so many people was up at 7AM.

As always this property was immaculately clean and the staff were friendly and welcoming! We love staying here!

Room was clean and quite.

The room was quiet, beds were comfy, conveniently located by the interstate, and the hotel clerk said security regularly patrols the parking lot. One night stay with great sleep. Appreciative!

Excellent stay.

The staff is incredibly upbeat, friendly, and pleasant to be around.

Very nice right on the Mercer campus.

Excellent hotel for a stay en route to the south. Location is wonderful.

The building is nice. The accessible shower has seen better days. The the desk attendant crunched ice the entire time she checked me in.

Only there for one night, but no issues. Nice place.