Oaks Hervey Bay Resort and Spa

Explore Oaks Hervey Bay Resort and Spa
9.2
Exceptional
From 1,796 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Traveller Reviews Oaks Hervey Bay Resort and Spa

Number of reviews per page
20
40
Top reviews
Luke
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a great stay, everything was as expected but the main bedroom fan was very noisy and dusty throughout the rooms
Caryn
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a super stay! Staff was all friendly and helpful, we got a surprise upgrade to a penthouse suite which we didn’t need, but truly appreciated. The porch spaces took superior advantage of the views from this hotel. The pools were AMAZING and the parking safe and secure. Nice location to walk the pier and enjoy the downtown. Things do close early (like 4-5pm) so plan accordingly. Only the restaurant was a let down. Meh food and had to work to get silverware and napkins. Staff there was friendly. We would definitely stay again and recommend this resort!
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Sheryn
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were spacious & clean, no aircon in 3rd bedroom, and whilst we had the ocean view we paid for was not nice sitting on the verandah as its so hot, 2 compressors blowing hot air and even when you turn them off to sit outside its like a cement hot box that traps the hot air. Shame
Lynn
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Probably the best hotel in town. Location great ! Views great from my room and a good gym and pools
Ondine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice big rooms, excelent bed, equipped kitchen, nice view of the ocean, pool and great amenities around the hotel. Friendly hotel staff.
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We found the room was lovely and big, however it needs some TLC. The net curtains were ripped at the bottom and the balcony was growing weeds and moss. The outdoor furniture was very tarnished/rusty. The room could do with a deep clean and there were stains on the dining chairs. We did have a slight problem with tiny ants too. However it had everything we needed for a 3 night stay.
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Grant
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room cleaning in price. Staff members at counter to be nicer. (In the whole time i was there only one young lady was nice, everyone else made me feel like a inconvenience).
Penny
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I was a bit disappointed. I stayed for three days and no one came to clean. When I asked the front desk, they told me there was an extra charge, which surprised me. Their rooms are already expensive; why wasn't room cleaning included? Many other hotels are cheaper and have housekeeping every day. So next time, I'll choose a different hotel.
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Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Angela
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The rooms need USB power points
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beautiful pool. Odd process to get to room.
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
clive
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Roomy apartment and all staff were excellent - friendly and helpful.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Spacious room, well appointed, tiny dishwasher though if many guests staying.
Mr Brett
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Clean, comfortable, great location to esplanade
Jock
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great room efficient check in etc.
Amy
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Pool was great! Staff were nice, but never got back to us on late check out. Apartment was nice but the floors were not overly clean, stained towel. Wouldn't bother ordering room service, most of our order didn’t arrive, when it did turn up it was cold or missing things.
Jodie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The room was spacious and comfortable.
Jos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Had everything we needed, very clean and staff v helpful 😊
Chris
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room was really nice. Very comfortable bed
Number of reviews per page
20
40