I love it

Rooms are clean. Family friendly staff is amazing. Our second time at this property we will come back.

The hotel is stunning and located in the heart of Morelia. My only concern was that I had paid for a deluxe room and they gave me a regular room. I had to pay extra to get upgraded, I thought it was unfair.

Beautiful, spotless, absolutely great service, wonderful restaurant and staff. Right in the center of Morelia’s historic district.

Great place. Just lacks amenities. The breakfast and dinner were some of the best. Yet, keep in mind they do not offer free breakfast which for a hotel at this price point, it would have been nice to be able to wake up and grab a quick snack before heading out ( like most hotels offer). For that reason along I would not give it a full 5 stars but a 4/4.5

Excelente ubicacion

Lugar muy bonito

Location. Staff, lean room

Excelente servicio y el Lugar está maravilloso.

The room is beautiful, clean, and the finishing is very high end. Love the shower! The AC system could be better.

I traveled with my wife and found this property to be incredibly well kept, with friendly staff, and a great overall service. The location is also perfect to visit downtow and to use as a hub to get around Morelia.

El hotel está bien ubicado, limpio, buen mantenimiento y muy bonito, el único problema es que los fines de semana, por las tardes/noche es un poco complicado llegar en auto a la puerta del hotel por el tráfico, pero el personal hace todo lo posible por ayudar.

Beautiful hotel, Great service, in the heart of the city activities and night life.

Very convenient location, close to everything we were interested in visiting.

One of the best hotels in the world and a staff to match.

Excellent customer service, great location, but avoid room because it smelled like sewer water.

I was impressed!!! Beautiful place, excellent service Had an excellent experience, recommended 100%

Magnífico entorno, excelente ubicación, habitaciones tranquilas. Personal amable.

From the moment we walked in we felt welcomed every single employee we encountered with was very courteous and friendly.

Un hotel de primera y muy bonito, su personal es lo que lo hace más atractivo, han cambiado un poco en atención, espero que no lo hagan uno más de los hoteles de lujo pero sin el ambiente familiar y amigable que tienen hasta ahora