The rooms were lovely, clean and warm. The staff were friendly and helpful but it was not disable friendly, The stairs from the carpark to the hotel was too many and my mum struggled with them. The car park was also £10.30 and not 24 hours which meant you paid 3 times for 2 nights.

Staff very friendly helpful and efficient. The decor and some of the fixtures and fittings seem tired eg the curtains in the bedroom were all torn.

We stayed in a deluxe room, it was warm & clean. The bed was enormous & very comfortable. Some parts of the hotel was looking tired & could do with a paint up & the carpet in places was threadbare. The two male staff members working on reception & at breakfast were fantastic & were very helpful.

Room was clean and well equipped

Lovely cosy room booked very last minute. Staff are so welcoming. Really nice breakfast.

Lovely old building , lovely friendly staff and great breakfast - The hotel is ‘tired’ and could do with some investment to get it up to scratch as Rye is wonderful town and could easily take another high end hotel … you would get your investment back in no time

Another comfortable stay at the Look Out. Really welcoming and attentive staff, clean well-equipped rooms and an excellent breakfast. Some areas of the hotel are tired (e.g. stair carpets), but overall would thoroughly recommend.

yes, it was nice

Clean, good sized room, friendly staff, good breakfast choices and location.

Everything was great

Room was spotless the guy on reception was helpful

Spacious room - no pool at the property though (apparently since Covid) but hotel pics show a swimming pool.

Alex was sweet and thorough , went out of his way to make our stay enjoyable with reservations for dinner and special accommodations at The George ( parent hotel). Anna and Harry at The George were likewise enjoyable at The George.

Nice clean very large room and helpful staff

Staff went out of their way to accommodate me (surgery meant couldn't cut my food) during breakfast. Especially Tariq.

Lovely clean room and comfortably warm. Unlike other hotels we have stayed in.

Beautiful rooms, friendly staff, great breakfast

Room was very clean, quiet, and very comfortable. Well appointed too. Staff very helpful. Handy to have a car park on-site. Recommended.

Staff very polite and friendly.

Room comfy, breakfast excellent and staff very friendly