Friendly and helpful check-in staff (always a great sign of what's to follow). Large clean room with a comfy bed and a large and bright bathroom. Great shower. Lovely (massive choice) breakfast included in the room cost. Beautiful outdoor courtyard/cloister. Right at the "start" of the aqueduct, short walk into the historic center. It's kind of perfect really.

The high point was the courteous & efficient receptionist (Maria?) at check in. Bar & restaurant were substandard & the staff poorly trained -starter, salad, main were all brought at one time and dumped on the table; wine slopped into the glass like at a village bar on the Camino, which we had just finished. We had booked two nights ‘nice’ hotel after the Camino, planning to just relax in the hotel, but after the first experience with the bar & restaurant we had all our subsequent meals out. The paint was peeling & the plaster chipped, not expected, but forgivable if the rest was ok. However, housekeeping, while ‘cleaning’ the room, did not bother to clear the used tea cups. There was no chair in the room & the night receptionist expressed surprise & promised to have one sent up. The chair never arrived. We would not stay again

Everything was great. Location excellent and very convenient.

Lovely characterful property that has been renovated to a good standard. We were in the cloisters and the rooms are lovely. It is worth eating in the cloisters as the food is good and the setting fabulous. It was a highlight of our 2 day stay. The hotel is at the start of the aqueduct and is a bit of a walk into the old town but it wouldn't stop us staying again.

Beautiful hotel. Staff was so polite and helpful. Food was delicious. Location was ideal and the parking onsite was very convenient.

Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️

Rooms very comfortable, the staff os very kind and helpful and the hotel is in very good location near the Acueducto

It’s ok hotel for the price but in need of remodeling! About 15 minutes walk to the aqueduct from where the old Segovia begins.

Excellent facility, converted monastery, helpful staff, nice breakfast included, close to historic aqueduct, attached restaurant-bar-cafe

As a former monastery, this is a really cool place to stay. It is very close to the beginning of the aqueduct as well which takes you down to the central core. Easily walkable to all the interesting sites. The history and ambiance is something to experience. The menu in the restaurant was awesome with good service. Reception staff were friendly and helpful. Happily stay again.

The hotel did not seem like a four star rating, its more like a two star hotel. The only nice thing about this hotel is the cloister area and the city location. The hotel needs a big update, better rugs and curtains as they were old and dirty looking and maintenance for the remaining parts. There is no airfan extraction in the bathroom. The breakfast was OK but the spanish tortilla and hard boiled eggs were cold.

Staff very helpful brought a tea and coffee tray

It is unfortunate that what should have been a relaxing, comfortable 3 night stay at a designated 4 star hotel turned into something very different. With the exception of Nabil, a terrific employee, the other staff made every effort to act and behave in ways that puts the word hospitality to shame. The attitude of a particular employee at the dining room and breakfast room was simply unacceptable. The explicit aggressive behavior of this employee left us both dismayed and in disbelieved. He alone is the reason why we will never be back at San Antonio El Real Hotel. We are sorry that the owners of this hotel have to read this but we believe they must to learn about some employees they have that are clearly damaging their business in Segovia. We also need to point out that the cleaning of the room left much to be desired for a 4 star hotel, not even taking out and replacing the used coffee mugs.

This hotel was well located for site seeing

Beautiful hotel, our room clean and very comfortable. The staff was very helpful. I highly recommend this hotel for anyone visiting Segovia.

Very formal.

Primer viaje a Segovia. Excelente servicio, insuperable atenciones, instalaciones de primera .

Excellent location, very well kept facilities and very cordial and efficient staff. Will return.

Great food in Restaurant and staff

An excellent hotel, a proper 4* one. Nice and spacious room, ample parking, beautiful courtyard, food available for all three main meals.