Overall Ratings & Reviews Knossos Beach Bungalows Suites Resort & Spa

Beautiful views!

Excellent service love the place Difenly I will came back

Good place

The place is beautiful! Very quiet and adult friendly. We had a few issues with our heated pool and they were remedied immediately. The food choices were outstanding and delicious. Customer service was excellent.

We had an amazing time in the hotel. Thanks to all the staff for making it great. The facilities are wonderful. The views are outstanding, especially at night. I love the cabanas at the beach. They have different foods each night in the buffet restaurants. The food is great with a wide range to suit everyone. Feels everything in the hotel is done with thought, and care for the well-being of the guests. We checked in really late at night with Manus at the desk to assist us with the check-in. He welcomed us with warm smile. He was super helpful and gave us something to eat knowing we came to the hotel after a long flight. That was a warm welcome. We entered the room with amazing views at the balcony. They have made the holiday and the whole experience special for me and my partner. Thank you again!

The property was beautiful and the restaurants were great!

This place is beautiful with the traditional all white structures with nice stone walkways with great landscaping. The staff at this hotel are the best at reception Manos, in dining Niki and Anastasia just to name few, This was second stay and they put us in our same fabulous room which overlooked the beach with private sitting area, separate sunbathing area with chaises and outside shower. Got sick and they arranged for doctor to meet in room, the juggled things to extend us for two more nights in the middle of high season.The only thing is our room needs a little renovation the laminate flooring edges were peeling and deck paint flaking off showing its time for a refresh. The only other thing is in the airport landing path so planes fly in all day and night which sometimes is annoying.That all said without hesitation we will gladly go back to see George and his dog Hermes again.

We were upgraded to a bungalow upon arrival but couldn’t find the cabana reserved for it anywhere on the beach. The food was good at the buffet. We like to eat outside, but we were overwhelmed by the amount of cigarette smoke at almost every meal.

Nice place. Advertised as a five star but far from it. Staff friendly and helpful. Food good but DO NOT buy the meal package

Was nice many families. Hotel is nicer to the all inclusive guests. Also I registered 3 complaints with the front desk and nothing was done to correct it. After I complained they said they would get back to me via phone / email within 2 days has been over 10 days and no one has contacted me. Also let me add I called to follow up and got the same line someone will be in touch. My main issue was the ants invading my room through cracks in the baseboards and tile in the bathroom area.

The best we really enjoyed our stay,beach food

Very dirty , mold in the shower. Dan had rust and an inch of dust on it. Table in our room was filled with coffee stains. Whole resort smelled like frying oil. I didn’t not stay - left shortly after check in. Awaiting refund

Warm, friendly welcome. This luxury hotel caters to everyone, even our furry babies. It has an excellent day spa, similar to or even better than Crown Day Spa in Melbourne. Breakfast is included. There are two swimming pools, a gym, and sunbeds on a private beach. Amazing ocean views and close to town. Highly recommended for families and couples but perhaps not the first option for solo travellers.

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Overall, ok experience

I liked the location and the individual bungalows

This property was beautiful. Our ocean view suite was amazing. The food was 8/10 stars.

The private beach and sun beds are nice, beach bar and service are nice as well. There is nothing to do outside of the resort unless to take a taxi( 30 euros one way)to go to Heraklion city center

Pros: Nice people and kind staff. The location is very quiet (although perhaps a little too quiet). The surroundings are absolutely beautiful. Cons: On our first night, we encountered four massive cockroaches in the room. These insects were about the size of my thumb and were flying. One even came close to climbing on my wife’s head during the night. We promptly requested another room, which meant that at 1 a.m. on our first night, we had to call and get a different room. So, after unpacking, we had to pack everything back up, only to unpack again. It was a disappointing start to our stay. However, once we were in the new room, we didn’t encounter any more roaches. Unfortunately, we overheard someone in another room going through a similar experience. General: This resort is not the place to stay if you’re looking for nightlife. However, it’s conveniently located (just a 10-minute drive) to some nice outdoor beach bars and has a beautiful view of the private beach and water.