Knossos Beach Bungalows Suites Resort & Spa

Explore Knossos Beach Bungalows Suites Resort & Spa
8.8
Very Good
From 429 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.4

Service and Facilites

9.0

Traveller Reviews Knossos Beach Bungalows Suites Resort & Spa

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Cheyanne
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

beautiful
Dawnella
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This was sold to us as all inclusive. When we arrived at the resort we were informed that almost everything that we were expecting to be inclusive was in fact not and that we were not even welcome to use or buy from any of the restaurants on site except the one buffet with limited hours. One of the rooms never rec'd a complimentary wine bottle, nor were mini fridges refilled. We had to carry all of the luggage to and from the rooms. Our water was never once even slightly warm in either room so there were frigidly cold showers. Anytime we used the shower or bathtub the marble floors became drenched because both leaked very badly-we had to use all our towels on the mess and never rec'd more. It was a dangerous situation because the floors were very slick. There was only laundry service and to watch clothes for a family of 5 would have cost hundreds. We had to spend hundreds more there because of things we were promised in the booking were to be included and were not. We had to go offsite to find food and the area outside the resort was very poor and rundown. We did not feel safe there at all. We were so miserable at this resort. The hotel said you do not get inclusive stuff unless your stay is 5 days or more. Our stay was 2 nights because we were island hopping a lot. Even the people that did get the "inclusive" status only got 2 vouchers a piece for 5 days of needing meals. This is complete false advertising in order to charge a false premium. It is a con.
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Joan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The breakfast buffet was outstanding, the staff at all locations in the hotel were very friendly and welcoming
Shushan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, excellent staff, great spa
Dionca
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Literally the best hotel experience ever!!
Wessam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very friendly staff And nice people
Ghassan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good experience and friendly staff
Tracy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing! We had the best time! Loved everything about this resort!! Can’t say enough good things about it.
Talyah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Some of the reviews here must be fake. We felt totally misled by the information on this website. First of all, the property and rooms don't match the photos at all. The photos make everything look glistening and new, when in reality the entire property was quite run-down: paint was peeling, stairs were rickety, metal pillars were rusty. The photos showed loungers and cabanas spread all across the beach when in reality they were all crammed in one corner of the beach. Second, the website quoted a price in Canadian $ but then we were charged the same amount in EUR, which increased the price by 50%. This was very deceptive. When we arrived we were put in a split level room where the air conditioner on the upper level with the bed was broken. So the lower level was cold but the sleeping level was very warm. We called the front desk and were told that they knew it was broken and it was scheduled to be fixed after our stay. I complained and after the concierge spoke to the manager, we were moved to another room - which was much smaller and older than the one we booked. When we complained aabout this, we were told it is in the same category and, therefore, the same price as the one we booked. There was nothing luxurious about this resort, especially for the price. It felt like the owners had completely neglected it. Very disappointed.
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Leah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing stay, with my family of 4. Beautiful and quaint hotel, as close to the beach as you can get. We had a gorgeous suite with a lovely terrace overlooking the sea. The breakfast was a lovely spread. We’ll be back at this spot!
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful views!
Maritza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent service love the place Difenly I will came back
LAURENT
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good place
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The place is beautiful! Very quiet and adult friendly. We had a few issues with our heated pool and they were remedied immediately. The food choices were outstanding and delicious. Customer service was excellent.
S
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

We had an amazing time in the hotel. Thanks to all the staff for making it great. The facilities are wonderful. The views are outstanding, especially at night. I love the cabanas at the beach. They have different foods each night in the buffet restaurants. The food is great with a wide range to suit everyone. Feels everything in the hotel is done with thought, and care for the well-being of the guests. We checked in really late at night with Manus at the desk to assist us with the check-in. He welcomed us with warm smile. He was super helpful and gave us something to eat knowing we came to the hotel after a long flight. That was a warm welcome. We entered the room with amazing views at the balcony. They have made the holiday and the whole experience special for me and my partner. Thank you again!
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Eileen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The property was beautiful and the restaurants were great!
damien
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

This place is beautiful with the traditional all white structures with nice stone walkways with great landscaping. The staff at this hotel are the best at reception Manos, in dining Niki and Anastasia just to name few, This was second stay and they put us in our same fabulous room which overlooked the beach with private sitting area, separate sunbathing area with chaises and outside shower. Got sick and they arranged for doctor to meet in room, the juggled things to extend us for two more nights in the middle of high season.The only thing is our room needs a little renovation the laminate flooring edges were peeling and deck paint flaking off showing its time for a refresh. The only other thing is in the airport landing path so planes fly in all day and night which sometimes is annoying.That all said without hesitation we will gladly go back to see George and his dog Hermes again.
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Maura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

We were upgraded to a bungalow upon arrival but couldn’t find the cabana reserved for it anywhere on the beach. The food was good at the buffet. We like to eat outside, but we were overwhelmed by the amount of cigarette smoke at almost every meal.
Bruce
icon-with Partner
with Partner
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Nice place. Advertised as a five star but far from it. Staff friendly and helpful. Food good but DO NOT buy the meal package
Number of reviews per page
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