I stayed in 3 different hotels around Prague on this visit and by far this one was the best. It wasn't even close.

Great place

Executive lounge was nice to have access to off hours for snacks and coffee

Wifi is terrible, signal's weak and slow. Staff were not very helpful and I have a strong feeling they are underpaid, as I hard see anyone smiles. Simple request like changing notes get turned away. Although one frontline lady was nice enough to give directions to running route.

Perfect, I really appreciated that the hotel is connected with shopping mall and metro

Stayed with business many times. Always great apart from the lifts!

Modern room excellent facilities the only thing i missed was a fridge from the room.

Excellent

Spotless room, friendly staff, delicious breakfast. Conveniently located on public transit. I will come back

All good

I arrived a day late due to a delayed flight from Australia and they had sold my room that i had prepaid for. This is despite me emailing the hotel to advise i would be late arriving. I was supposed to be attending a conference at the hotel and had to travel 30 minutes from another hotel. Very upset and poor service.

I was a little disappointed, room was only cleaned on really low effort, the blankets in the room had a really strange format (too short, i am 1.85m), the AC (even outside it was like cold) was blowing all night and had always to be turned of manually on request (but was running automatically again from 6am in the morning), so you woke always up super cold, there was no option to turn it off permanent or heat. Staff at the bar was good, the rest was also not too attentive, i did not enjoy this stay much and wished would have done another hotel choice.

Amazing hotel and very clean. Good buffet food.

The breakfast was delicious. The pool was okay, but it was awkward going through a shopping mall in your bathing suit to get there. The bathtub drain did not work and they promised to send someone up to our room. It took over 6 hours and me going back down to the reception desk to get it resolved.

Clean, modern room. Good breakfast. Easy access to shops and grocery and public transport. Elevators slow, which matters when buses of tourists come in or when everybody is rushing to get their breakfast. Staff a bit less friendly than the usual North American pattern.

Not what was described, so disappointing.

Good hotel with convention center and access to dining and shopping connected to the hotel. No fridge in my room though.

Congress

Stayed here loads of times with work. It’s well out of the city centre so don’t book it thinking you’ll be central, but it’s a nice hotel in a decent neighbourhood. I like it here

Very clean hotel, friendly staff on checkout. Only let down by a lack of AC (set to max and it was at least over 20c) and pillows being a bit thin. Location is excellent for metro and trams. Being attached to a shopping centre and fitness centre are bonuses.