They were doing the great job and very clean and convenience hotel and the staff were very friendly and helpful and highly recommended!

It was ok, not fantastic. Felt the service in the Club Lounge was a bit average. Room was beautiful and spacious. The Ritz-Carlton Boutique was closed permanently during our stay.

Very clean roomy. Super comfy bed. Truly 5 star hotel luxury looking throughout.

Incredibly supportive staff and excellent facilities. Room slightly dated and in need of a little bit of maintenance.

Very helpful staffs

Up to American standards. Had a great stay.

A little bit crowded, but good variety of foods, tables are too close to each other, local dim sum are delicious.

Yes

thank for barry lu he was very good

Great staff very nice spacious room all staff very helpful

High quality property and amenities. Great views and walking distance to some of the highest attractions of Guangzhou. Best breakfast buffet and service.

good hotel

Overstated I won’t say it is a five star hotel The most is a four and a half Asked for a nonsmoking. But the cigarette trace sipped through ventilation

The staff is amazing

Lovely service and beautiful classy hotel

Perfect location and service

Best location, best services on everything, very comfortable room, clean. updated.

Great service, comfortable room shame no good choice of a bar to meet friends for a drink - Smokey cigar bar or an impersonal lobby bar.

Staff is excellent.

Service is always, good to see familiar face from last trip. Lobby managers are tentative and efficient in helping guests. Special thanks to Preya who is always smiling and helpful.