Gran Hotel Gervasoni

Explore Gran Hotel Gervasoni
7.8
Pleasant
From 297 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.4

Service and Facilites

8.2

Traveller Reviews Gran Hotel Gervasoni

Number of reviews per page
20
40
Top reviews
Karl
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The highlights of the hotel were not in the hotel itself... it was in the location. It was in a great location in Valparaiso that was easily walkable to most things. The view from both the room and the patio were incomparable. What lowered the score were several factors: 1. The room was extremely noisy from the street even with the doors and windows closed; 2. The room was very hot (no A/C) so the doors and windows had to be open at night and there were no fans; 3. The bathroom was small, had no fan, and the ceiling was so low that you had to hunch over to get under the shower head; and 4. there were a lot of bugs in the room. It should also be noted that in our room the bathroom was ensuite but down a spiral staircase in the room. The building has controlled access and so if the front desk person stepped away (as happened several times) you have to wait outside until they come back.
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Roberto Hilarion
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Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great
Bill
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Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Fantastic location, the dining area at sunset is something to enjoy. Super quiet, two thumbs up!
Chiuanliang
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Na
Janet
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

This a lovely old building with original antique furniture. Breakfast is served on the deck with a fantistic view of the harbor.
Benjamin
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Leisure with Partner
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

A well preserved heritage hotel with helpful staff. The area has lots of hip cafes and restaurants. There is an enormous amount of street art. Things to be aware of: The hotel is in the hilly part of the old city Valparaiso. You can expect very narrow cobbled streets and very steep climbs with lots of steps. Parking on the street is difficult.
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Rafael
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

This "hotel" is more akin to a BB than a typical hotel. It seems a converted mansion from days gone by. As a result you get aged, small rooms with small beds and tight bathrooms that, along with the common areas, creak and crunch as you and your neighbors walk around. It can be annoying in the middle of the night when your trying to get some sleep. Breakfast on the patio overlooking the bay was a highlight. The location is a high traffic area and that means noise at peak times. The Service was great and the place has its charm but be warned; the noises due to the age of the place and busy tourist location can be a problem.
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Kenneth
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Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The building is historic with much character. It does not look new, because it isn't. It is beautiful and interesting. The staff is very kind and breakfast was delightful. We hope to return in the future.
Olinda
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Leisure with Partner
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

I didn't like the loft on room 10 because it was right under the terrace cafe so all the chair dragging was loud and right above you. Also, the hotel needs some furniture updating. Staff was great and hotel was very clean. Nice views!
Janice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The old building is full of charm and the view from our room was gorgeous. Breakfast, which was included, was delicious. There is a patio bar with excellent views where one can sit and enjoy the view. The hotel is located in a colorful neighborhood convenient for walking. Super- friendly and accomodaing staff. We'll be back!
CHRISTOPHER
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Leisure
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The hotél is añ interesting former mansion filled ŵith antiques. Wheñ one leaves the fro nt door, which is kept locked, one is assaíled by the smell of urine, due to men drinking openly ⁰on the overlook path. NOTE...If ÿou have a lot of heavy luggage, the stairswill make you regret your choice.
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Staff is great
Edward
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Leisure with Friends
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The location was great to walk around the old part of the city. close to Ascensor and street art on the buildings. Several restaurants near by.
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Fun place. If you’re into spotless not for you, the stairs are steep and tricky, building needs quite a bit of maintenance. Built in the 1800’s I believe. Folks that run it couldn’t be nicer, the area has a lot of character and very fun, also safe. Great restaurants, pubs and cafes everywhere. Very friendly neighborhood, everyone nice. Good breakfast at the hotel, bed comfy, AC worked good. Excellent place to experience a bit of Chile, wife and I liked it a lot. It’s funky and raw, not neat and conservative.
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Richard
6.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

A
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

BEAUTIFUL hotel, location is also gorgeous. Walking distance to the best restaurants in Cerro Allegre. Staff was great, free sit down breakfast in the morning. This hotel was the highlight of my trip
EMcD
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Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

We found the staff at the front desk very helpful and always pleasant. Our room was big and comfortable but missing a coffee machine. There is a good restaurant in the basement which is not affiliated with the hotel so no room service either. However, the location and beauty of the hotel, itself a historical building, was perfect. In truth, we very much enjoyed our stay there.
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Rowell
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Friends and Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

A very welcoming hotel that makes you feel like part of the family and staying with friends rather than in a hotel. Staff at the front desk were very helpful in sorting out taxis and advice on what to see. As well as helping us with metro pass. We arrived early and let them know and the room was ready for us when we got there. We also used their restaurant both nights we stayed and the food and service was great I'm sure the hotel could use some money on sprucing it up but that added in part to the charm.
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David
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Centrally located, friendly staff, great view, comfortable room, excellent WiFI. Would stay again
Caroline
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Hotel has great peraonality and staff is great! The location is perfect, near a lot, but quiet. Only negative is some of the disrepair. The sink light fixture was twisted, not fully attached. The shower doors didn't come together well. The mattress sank in as if people were still laying there. Small things that could be easily resolved. The beautiful building's age gives it lots of charm, but the little things were distracting. Overall, I'd still recommend it for the superb people and location!
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