Friendly staff, warm, clean room. Comfy beds. Well equipped bathroom

Helpful friendly staff

The room looked as though it had been recently refurbished so no complaints at all

Fantastic stay!

The staff are really friendly, the rooms are clean and welcoming, great hotel

Excellent Check in, Easy to park the down side room very cold as heating on a timer so comes on late and off early.

spotles room and extremely friendly staff

Yes. Brilliant

Radiator wasn’t working on a very cold night and no real indication they were that concerned.

Staff were outstanding. Thank you.

wonderful hotel within walking distance of York Minster. Breakfast was very good

Staff

Very clean staff amazing breakfast was good and very convenient for york

Small traditional family run hotel. Comfortable and convenient. On site parking and short walk to city centre. Friendly and accommodating staff. Great breakfasts.

Great location, front desk was friendly and helpful, room was clean and amenities were very nice.

The hotel waa great, parking a little tight, but manageable, room was warm, clean and comfy, great access to the shops, with a 5 minute walk, staff were amazing to top it all off, parking is free if book with the hotel, if not you need to pay.

Room we were given was an absolute disgrace. The water pressure was that high the drainage was unable to cope causing flooding to bathrooms. This flooding was that bad it made the floors very slippery and caused me slip.

We had an enjoyable overnight stay at the Minster Hotel. We'd been given a room upgrade and it was lovely and clean and spacious. Everything you needed with tea and coffee and biscuits supplied. Bathroom was spotless. The bed was so comfortable and had one of the best sleeps ever. Staff very welcoming , polite friendly and extremely helpful. On departure,staff let us leave our luggage for a few hours to enable us to enjoy some time in the beautiful city centre and the Xmas markets. Will definitely be returning here.

Staff was super friendly and kind!

Absolutely wonderful stay, cannot recommend highly enough. The staff were all so friendly and helpful, the breakfast choice and quality was first class. The added bonus of parking onsite perfect. We will definitely be returning