Overall Ratings & Reviews Burnham Beeches Hotel & Spa

Was expecting more

Room was good restaurant a little pricy & had an ant problem. Overall OK but too far from my work to use regularly

We wouldn't go back! The property needs some upgrade and check in checkout was just not very good. Felt like the staff were a bit rude at times. No aircon and fans were on timer.

Excellent hotel food was amazing

We booked two rooms, one room was fine just a little dated but as expected. The other room had a leaking AC unit which had flooded the floor and been going on so long it had caused mould in the carpet, the rubbish in the bin hadn’t been emptied which included papers with previous guests name and email address on and there was toilet paper just flung out the window. When mentioning this to reception we were refunded the £5 spa fee (mentioned below). Outside the rooms we were surprised by a £5 fee to use the spa, which would have been ok but the pool was freezing (and I’ve swam in the Irish Sea!) and the towel provided was so threadbare it had multiple holes in. The gym was tiny, and I can’t believe the nerve of charging £65 a month for a membership to basically use a peloton and freezing pool. The redeeming part was the staff at breakfast and who served afternoon tea. They were friendly and attentive and the food was ok.

Good hotel, good service, good food and good value for money.

Recent successful refurbishment while retaining warm welcoming environment. Handily placed but spacious outdoor area and good parking. Very efficient air conditioning only requiring guests to use it fairly i e as if they were paying for it in their own home.

Overall alright, however the spa was very basic

The hotel is situated in a lovely location. The room was clean and tidy and the hotel was very presentable. The staff were helpful and friendly particularly a staff member called Ian who is an assist to their team.

Nrilliant staff!

Great hotel with friendly staff

All good Jude swiming pool water was very cold

Beautiful hotel

Great hotel, peaceful, friendly staff and clean rooms

Toilet didn’t flush, cold in the room, and mistakes can happen, but not to hold the double amount of money for over a week.Dissapointed

The room we stayed in was nothing like what was advertised. We paid extra expecting certain standards, such as a seating area, but were instead crammed into a tiny space where it was difficult to even move around. When we spoke to the manager, we were told that the issue was with Expedia, which apparently displayed only one accurate photo out of 15. Unfortunately, this ruined our New Year's Eve, as we spent very little time in the room and opted to eat out instead. Be cautious when booking with them to avoid a similar experience.

Manager is lovely, and very attentive. I’ve stayed 3 times within a few weeks whilst visiting family. I arrive in the early hours and they are all very accommodating. Breakfast in bed is brilliant

Bathroom needs updating as there was damage to the door but the room was lovely.

lovely staff, lovely bar, great rooms and fab breakfast. what more could someone want !

We stayed for one night on 30 November, we had a wonderful stay. The hotel was decorated beautifully for Christmas, staff were friendly and professional. We had a standard room (twin) which was a good size for two of us and the bathroom was beautiful and perfectly clean. We had booked the Brasserie for dinner and were put in one of the dining rooms instead, the room was stunning, we were very happy.