Very friendly staff

Unfortunately, the room was dirty. The bathroom was dirty. It was not a comfortable feeling in the room because you didn’t want to touch anything. It’s not in a good area which added to the discomfort. It was very loud even in the middle of the night.

Our stay was just okay. We rented 2 rooms for our 2 families. Pros: The woman who checked us in was friendly, easy to work with, and quick to accommodate us. Cons: Our rooms left a lot to be desired. They didn't feel clean. One room smelt like the previous guest had smoked but the smell hadn't fully cleared/been cleaned. (The hotel does have no smoking signs everywhere). Both rooms were also damp. Everything felt slightly moist, including the carpet and bed sheets. Not sure if it was just our rooms though.

Check in and out was smooth. Rooms need renovating, badly. We had a burned electrical outlet near the bathroom. The carpet had multiple stains and the walls did not appear to be clean. We will not be back.

Good place to sleep and stay. We went on a weekend getaway and stayed here and it was nice I didn’t eat the breakfast sit the stay was good. The hotel was close to everything and quite.

Everything is better

The hotel and rooms are outdated, but clean. Staff is very friendly. Breakfast was alright. I think for the price and distance from downtown Chattanooga, it was pretty reasonable.

Nothing

The smell in the room was terrible and water was leaking in the bathroom

Not as expected, unclean

The bathroom door was hard to close my comforter was dirty but they corrected the problem no paper towels the area was very convenient for my stay.

Very outdated bathroom with small shower stall and squeaky picket door. Mold on ceiling, around shower. Beds broken. Not worth the money.

Thankfully I won’t have to worry about staying here again. The room smelled horrible, we had to go buy air fresheners and that didn’t help. Everything felt sticky and gross. The beds were comfortable, but didn’t sleep well due to the smell and worrying about bugs.

Quick & easy

The property is clean, room was clean. It’s close by to several restaurant options. Beds were comfortable. The bathroom pocket door in our room was broken. It was difficult to open/close & would not close all the way. The showers could use an update, it was clean, just aged.

We had a Great time visiting Chattanooga, the staff at the hotel was really friendly. The only problem was with the t.v. in our room. Which really wasn't a big deal cause we were out of the room more than in.

The bed was real firm, not very comfortable. The air conditioner was very noisy and did not work very well and the water pressure in the shower was terrible.

The room was perfect for our travel needs.

Their system had the booking info incorrect. They did fix it after giving me the wrong type of room. The phone and tv did not work and the outlet for the hairdryer was broken. Everytime the A/C went on there was a loud clicking noise. Customer service was polite but not helpful at all. Breakfast was average. Room was sufficient but with old carpet so I question cleanliness. Needs maintenance done.

The staff are friendly but the first room we were given had a strong odor of urine as soon as we hit the door! They gave us another room but we had 2 rooms booked, the 1st one smelling like urine and the second one had a musty smell. They were side by side rooms until one of us were moved to the room across the hall because of the urine smell.