Great location, beautiful room, lovely staff, good breakfast (only addition to suggest is some fresh whole fruit like bananas would be good at breakfast too). Overall very enjoyable short stay. Will definitely return.

Great location, friendly staff, large rooms. Everything was very comfortable. Parking was not available for us one of our 2 nights. Very clean & well kept but could soon use some upgrades. We enjoyed our stay & would stay again

Friendly, helpful and efficient staff. Great room with harbour views on the third floor. Good choice for breakfast and dinner.

The room was a little on the small side, and trying to maintain a good tempertaure in the room was difficult. But it was clean and well maintained and the staff were lovely, as was the breakfast.

Pros - The room was lovely, bed was nice and soft, breakfast was amazing and staff were courteous and pleasant. Cons - draughty windows, rooms could do with replacement windows or secondary glazing. WIFI was spotty and TV, which relies on the WiFi, didn’t work very well. For the money it is a decent hotel but I’ve had better for less. Bar staff need to be more careful when serving guests as barman dripped hot tea on my wife’s leg whilst delivering it to our table.

Staff were very helpful. Anna on reception was exceptional. Dealt with her over the phone abd on arrival. Very personable and very efficient. 11 out of 10

Friendly reception staff! Great spa experience!

When we checked into our bedroom the heating was not on at all and. I Complained to reception they gave us another room on the same floor. Also when we entered that room it was freezing to. I had to phone reception she never came up on these 2 rooms so was running about. Then I went back downstairs she said the whole heating in fllor 1 was not working they got installed new heating system. I got upgraded to second floor also the heating was still not right most of the night the room was cold.. I spoke to management in morning he was nice told him about the issues he said will refund the whole amount.I will take up to 10 days to get refund won't be back staff. Staff not good either short staffed in hotel

Beautiful room, wonderful staff.

A good stay overall and staff helpful and friendly

Super room with great views and very spacious. Received a note to say online check-in instructions would be sent prior to arrival but these were never received.

The room was clean tidy and well equipped. As we are british we drink tea and the room has two tea bags.... I know you can get them from reception but quite frankly its poor. We had drinks in the bar prior to eating out with our friends and the bar prices I felt were very reasonable and were cheaper than the restaurant we ate in. However the bar staff (young man) spent most of his time chatting to other members of staff rather than mannin the actual bar. He was polite and courteous but need to pay attention to waiting customers. Breakfast was as usual superb I hate the tea pots I would prefer simple ones with tea bags and the toast should be brought with the breakfast.

Lovely

Slow service due to not enough staff,couldnt accommodate us for breakfast as too busy (presumably due to not enough staff) and had to go elsewhere

Courteous, helpful and friendly staff in an immaculately maintained period hotel.

This is a great piece of history in this part of Scotland and so close to everything.

The location was great and the room was clean. It was really easy to access the trains and the ferries. Only complaint wound be the unhoused people and rowdy teenagers around the property and in town.

We will definitely be staying here again the next time we visit Oban. Glad we spent atleast 2 days here as Oban was one of our favorite spots in Scotland. Very walkable to everything we did and very close to Lorne which was my wife’s favorite restaurant in the trip (was accordion night) hit up a lot of other restaurants and the views and scenery there are the best. Staff was very friendly and the free breakfast was delicious. Our room had a great view of the water.

No hot water in morning also breakfast on 2nd day took one and a half hours to be served.

The room was very nice but, bathroom very small and tight to get in and out of it. Heating system was very noisy throughout the first night which kept us awake. Don't know if perhaps it had been left on a timer but, after we figured out how to switch it off it was fine.