A lovely hotel, with plenty of wow factor in the building and surroundings. ..most remarkable of all were the staff, who were attentive , understanding and helpful.

The staff were exceptional and all without fail very friendly and helpful. The building and grounds are stunning, really enchanting and peaceful. Food was very good, wine was excellent. The room I stayed in was a new room (Room 20). Others in my family stayed in room 18 & 19. All were excellent. They were all a large size and very well appointed with quality touches. Very clean room and the bed was so very comfortable!! The chef baked my mum and dad a special diamond wedding anniversary cake, at my request, and staff went out of their way to ensure the celebrations were special. Overall we had a really positive experience and I would certainly stay again.

I liked the hotel and had no issues except with the paper thin walls and floors. The difference between a concrete build and wood, and an old building and a new, is obvious in an old wood house which is what this is. It definitely is not a real hotel, in that sense, because it hasn’t been upgraded for privacy. Too bad insulation wasn’t blown in before it was leased by a hotel. BUT we had a great dog friendly suite with a door to the garden and outside seating, dog treats, beds (a little unclean) and bowls to go along with the room. Supper and breakfast were good, service was attentive. Well maintained grounds, and lovely courtyard gardens, lots of shaded parking (great during warm seasons) and a nice history to go along with the building. Out in the country and away from the city. No real complaints.

Beautiful building and location. The staff were very friendly and professional. The room was lovely and the leisure facilities were a real bonus.

While the hotel itself was outstanding and the grounds were stunning, there were some disappointments during our stay. Despite requesting twin beds at the time of booking, my 90-year-old mother and aunt, along with my brother, were given a double bed. It took nearly an hour for us to be moved to the correct room. The food was also subpar, as we paid £25 for a handburger and chips that were overcooked and dry. At breakfast, we had to ask for toast multiple times and still did not receive it. When we finally got the toast the following day, it was only toasted on one side.

The staff were all helpful and friendly. The room was tired with chipped furniture, threadbare carpets and torn curtains. The bathroom was also tired, still having to climb into the bath for a shower. No toiletries only full tubes secured to the walls which could be filled with anything! Air conditioning poor especially in this hot weather. Could really do with an update especially when charging >£500 a night for 2 people. We had a meal in the evening which was average.

Amazing breakfast, perfect place for a sleepover after a long flight

Beautiful property and a very comfortable stay.

The hotel was everything I expected and more. I can’t fault anything, the staff were superb and the hotel was magnificent. Can’t wait to go back.

This is a good hotel

Staff were super friendly and attentive. Beautiful property! Beds were very firm, not to our liking. Some features in room not working. Difficult to manage large luggage due to stairs, in addition to Lift.

.hotel is set in lovely countryside old building full of character staff helpful professional and friendly. Ste in lounge food good and well priced. Breakfast menu ihas lots to offer all served and cooked very well would recommend

Friendly staff, great food and really relaxing pool and spa area. Wish we could have stayed for longer

Spacious room, great place, good amenities

Staff very friendly & helpful. Room was very clean & bed very comfortable. Some of the furniture needs refurbishing

Beautiful setting and friendly, attentive staff.

We really enjoyed our stay. Beautiful hotel, excellent breakfast and a very good service overall

The most amazing stay!!! the staff were so lovely, the ground and the breakfast were exquisite. We will definitely be back :)

Friendly and attentive staff. The building and grounds are impressive with great nearby walks. A perfect location to explore Stratford upon Avon or Cotswolds.

J in the breakfast room was a delight. Daikon at the front desk was so welcoming! Really enjoyed our stay. Excellent hospitality and staff!!