Worst employees like shashank who does not respond after 4-5 calls and arrogant and neither picks calls.

Support staff very polite Reception staff could be little more polite Hotel is old and sonare it's accessories...need overhaul

Pleasant stay at Clarks. Location is excellent easy reach to temples. Property is cleaned and maintained. Good breakfast menu. Staff were friendly. Will surely come back

Fridge might as well be a cupboard as it was not cold at all - pointles. I sent a message it was to use so ended up using my own data

Didn’t have value for money

The staff was very helpful and professional. I appreciated their kind nature.

Good service and food . Housekeeping people very good.

I enjoyed my stay at Hotel Clark’s. The hotel has an old world charm. The staff is very efficient and pleasant. My room was spacious but I did not care for the two single beds - I felt as if II was going to fall off the bed! That was not what I had booked. The hotel has an excellent breakfast buffet and on several days breakfast was served in two different restaurants. There was live Indian classical music in one of the Restaurants. The area around the Hotel is good with a mall next door.

Friendly staff, nice accommodations, clean rooms. Water pressure for shower was very low, but it was hot which seems to be rare in India. Restaurant was nice. Walkable area so we were able to discover some local restaurants as well.

Good hotel

Good propert

Hotel needs a lot of upgrade. It smells musty and restaurants show the age of property. Food is also very sub standard for the price. Overall Okaish

I was in this hotel last time in 1987 or 1989... It was one of the top hotels of Varanasi. This time, I found that around the lobby and restaurants were well maintained but the rooms was untouched at all. The bathrooms need some upgrades at least. Other then this the hotel was very noisy. Some of the customers were talking loud in the corridor and in my next room during the night. I could not sleep in my third night in the hotel all night .Finally I had to change my to the other side of the hotel at 05:30 AM in the morning. The front desk staff could not stop this problem even I called them at 02:00 AM in the morning.

I was in this hotel 35 years ago. It was one of the best in Varanasi in the year 1987. It seems to me they did not upgrade the rooms at all. Kept as it is. At least bathrooms must be upgraded. The main problem is the customers makes a lot of noise after midnight. One of the night I woke up at 01 AM with loudly talks in front of my room door. New arrival people were talkin in the corridor and they were not taking care of sleeping people. I have called front desk to stop this noise but it started again in the room next to our. I have talked to the guys but no result. They kept noise all night and much more at 5:30 inn the morning. No sleep at all... I had to change my room to the other side of the building at 6:00 am in the morning. I am thinking hotel authority should be able to stop the noise instead changing my room... So, this hotel was one of the best 35 years ago but I can not think to stay at this hotel any more.

Room size was OK, was serviced daily, food was OK, nothing exceptional though.

Below n substandard dining

When I reached the Clark hotel at Varanasi, I went to the reception counter to check in. The guy at the reception started asking questions about how I don’t look from the region even though Uttar Pradesh is my native. Then he said couple of times “Sir! Your bill is 25k, are you aware of this!” To which I replied, Yes! I made the reservation. I felt like he was judging my based on my clothes, which felt really disgusting. His behaviour and questioner made me and my family really unhappy. Even though services at the hotel was decent, I will not recommend anyone to stay at this hotel.

Rooms are in poor condition, everything in rooms need upgrade

A classy way to finish our tour in India- really comfortable and quiet and handy for the city - easy ride by tuktuk

Centrally located. Large sized rooms. Good food. Over all value for money.